MARC Record from Library of Congress

LEADER: 02161cam a22003137a 4500
001 2015300717
003 DLC
005 20150418090557.0
008 150324s2007 enka b 001 0 eng
010 $a 2015300717
015 $aGBA699314$2bnb
016 7 $a013608580$2Uk
020 $a9781874719984 (hbk.)
020 $a1874719985 (hbk.)
035 $a(OCoLC)ocm76799073
040 $aUKM$beng$cUKM$dBAKER$dBWKUK$dYDXCP$dBTCTA$dBWK$dAGLCP$dHUH$dCNMBL$dUKMGB$dOCLCF$dOCLCO$dOCLCQ$dDLC
042 $aukblcatcopy$alccopycat
082 04 $a658.408$222
050 00 $aHD60$b.W34 2007
100 1 $aWaddock, Sandra A.
245 10 $aTotal responsibility management :$bthe manual /$cSandra Waddock and Charles Bodwell ; cases by Jennifer Leigh.
260 $aSheffield :$bGreenleaf,$cc2007.
300 $a192 p. :$bill. ;$c22 cm.
504 $aIncludes bibliographical references (pages 183-185) and index.
520 $aTotal Responsibility Management uses managerial familiarity with quality management to provide a systemic framework for managing a company's responsibilities to stakeholders and the natural environment that can be applied in a wide range of sectoral and geographic contexts. Almost every manager today knows that satisfying customers by meeting their quality demands is a critical component of business success. Quality management is a given in modern companies - a competitive imperative. Yet it was not always so. Back when the quality movement was getting started, few managers really understood either the importance of quality to customers or how to manage for quality.
505 0 $aWhat is responsibility management? And why bother? -- The business case for responsibility management : the new business imperative -- Building integrity and sustainability systemically -- Inspiration : vision setting and commitment processes -- Integration -- Improvement and innovation systems -- Indicators : measuring responsibility management -- Getting started : change management and the complexity of being 'glocal.'
650 0 $aSocial responsibility of business.
650 6 $aEntreprises$xResponsabilité sociale.
700 1 $aBodwell, Charles.