| Record ID | marc_loc_2016/BooksAll.2016.part41.utf8:62805849:1658 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part41.utf8:62805849:1658?format=raw |
LEADER: 01658cam a2200373 a 4500
001 2013443253
003 DLC
005 20140509122312.0
008 140508s2006 enk b 001 0 eng
010 $a 2013443253
015 $aGBA625908$2bnb
016 7 $a013409539$2Uk
020 $a9781856046008 (pbk.)
020 $a1856046001 (pbk.)
035 $a(OCoLC)ocm64315435
040 $aUKM$beng$cUKM$dBAKER$dBWKUK$dUMC$dYDXCP$dBTCTA$dHUA$dOCLCG$dSZ9XM$dX2#$dUKMGB$dOCLCO$dU9X$dOCLCF$dBEDGE$dDLC
042 $aukblsr$alccopycat
043 $ae-uk---
050 00 $aZ711$b.O98 2006
082 04 $a025.52$223
100 1 $aBuckley Owen, Tim,$d1948-
245 10 $aSuccess at the enquiry desk :$bsuccessful enquiry answering - every time /$cTim Buckley Owen.
250 $a5th ed.
260 $aLondon :$bFacet,$c2006.
300 $axx, 134 p. ;$c24 cm.
500 $aPrevious ed.: 2003.
504 $aIncludes bibliographical references and index.
520 8 $aThis course offers practical advice to information and library professionals on how to make best use of available resources and become self-sufficient on the enquiry desk.
650 0 $aReference services (Libraries)$zGreat Britain.
650 0 $aInformation services$xQuality control$zGreat Britain.
650 0 $aLibraries$xCustomer services$zGreat Britain.
650 0 $aReference services (Libraries)$zGreat Britain.
776 08 $iOnline version:$aBuckley Owen, Tim, 1948-$tSuccess at the enquiry desk.$b5th ed.$dLondon : Facet, 2006$w(OCoLC)607684243
776 08 $iOnline version:$aBuckley Owen, Tim, 1948-$tSuccess at the enquiry desk.$b5th ed.$dLondon : Facet, 2006$w(OCoLC)608173337