MARC Record from Library of Congress

LEADER: 01464cam a22003134a 4500
001 2011017499
003 DLC
005 20111221101820.0
008 110428s2012 nyua 001 0 eng
010 $a 2011017499
020 $a9780814417959 (hbk.)
020 $a0814417957 (hbk.)
035 $a(OCoLC)ocn720260110
040 $aDLC$cDLC$dYDX$dYDXCP$dBWX$dIAD$dVP@$dCDX$dDLC
042 $apcc
050 00 $aHF5549.5.M63$bR69 2012
082 00 $a658.3/14$223
100 1 $aRoyal, Mark,$d1967-
245 14 $aThe enemy of engagement :$bput an end to workplace frustration--and get the most from your employees /$cMark Royal and Tom Agnew.
260 $aNew York :$bAmerican Management Association,$cc2012.
300 $aviii, 230 p. :$bill. ;$c24 cm.
500 $aIncludes index.
505 0 $aThere's something happening here -- Frustration: the silent killer -- Workplace frustration spreads at Bernette -- Enabling high levels of performance from engaged employees -- Doing more with less -- Engagement walks in the door and trips over enablement -- Charting the way back on track -- Understanding enablement -- Tackling Bernette's enablement issues -- Diagnosis and prescription -- Starting to get results -- Managers as agents of organizational change.
650 0 $aEmployee motivation.
650 0 $aJob satisfaction.
650 0 $aPerformance.
650 0 $aOrganizational effectiveness.
650 0 $aManagement.
700 1 $aAgnew, Thomas George Arnold.