| Record ID | marc_loc_2016/BooksAll.2016.part32.utf8:222220517:1369 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part32.utf8:222220517:1369?format=raw |
LEADER: 01369cam a22003494a 4500
001 2005350117
003 DLC
005 20070825105105.0
008 050111s2003 cc a 000 0 chi
010 $a 2005350117
020 $a7806775374
035 $a(CStRLIN)DCLP05-B312
040 $aDLC-R$c-DLC-R$dDLC-R$dDLC
042 $apcc
050 00 $aHF5415.5$bY36 2003
066 $c$1
100 1 $6880-01$aYang, Fei.
245 10 $6880-02$aKe hu fu wu yu ke hu tou su guan li =$bKehufuwu yu kehutousu guanli /$cYang Fei bian zhu.
246 31 $aKehufuwu yu kehutousu guanli
250 $6880-03$aDi 1 ban.
260 $6880-04$aGuangzhou :$bGuangdong jing ji chu ban she :$bJing xiao Guangdong xin hua fa xing ji tuan :$b,$c2003.
300 $a5, 13, 323 p. :$bill. ;$c21 cm.
490 1 $6880-05$aYing xiao zhi xing cong shu =$aYingxiao zhixing congshu
650 0 $aCustomer services.
650 0 $aConsumer complaints.
830 0 $6880-06$aYing xiao zhi xing cong shu.
880 1 $6100-01/$1$a杨斐.
880 10 $6245-02/$1$a客戶服务与客戶投诉管理 =$bKehufuwu yu kehutousu guanli /$c杨斐编著.
880 $6250-03/$1$a第1版.
880 $6260-04/$1$a广州 :$b广东经济出版社 :$b经销广东新华发行集团,$c2003.
880 1 $6490-05/$1$a营销执行丛书 =$aYingxiao zhixing congshu
880 0 $6830-06/$1$a营销执行丛书.