MARC Record from Library of Congress

LEADER: 01364cam a22003134a 4500
001 2005011539
003 DLC
005 20150521075354.0
008 050421s2005 cau b 001 0 eng
010 $a 2005011539
020 $a0787975664
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHF5549.5.T7$bE424 2005
082 00 $a658.3/124$222
100 1 $aEl-Shamy, Susan.
245 10 $aRole-play made easy :$b25 structured rehearsals for managing problem situations and dealing with difficult people /$cSusan El-Shamy.
260 $aSan Francisco :$bPfeiffer,$cc2005.
300 $axvi, 285 p. ;$c28 cm.
440 0 $aPfeiffer essential resources for training and HR professionals
504 $aIncludes bibliographical references (p. 279) and index.
650 0 $aEmployees$xTraining of$vProblems, exercises, etc.
650 0 $aRole playing$vProblems, exercises, etc.
650 0 $aManagement$vProblems, exercises, etc.
650 0 $aInterpersonal relations$vProblems, exercises, etc.
650 0 $aProblem solving$vProblems, exercises, etc.
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/toc/ecip0511/2005011539.html
856 42 $3Contributor biographical information$uhttp://www.loc.gov/catdir/enhancements/fy0622/2005011539-b.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/enhancements/fy0622/2005011539-d.html