Record ID | marc_loc_2016/BooksAll.2016.part29.utf8:169313492:1246 |
Source | Library of Congress |
Download Link | /show-records/marc_loc_2016/BooksAll.2016.part29.utf8:169313492:1246?format=raw |
LEADER: 01246cam a2200265 a 4500
001 2002005808
003 DLC
005 20040723161206.0
008 020507s2002 nyua b 001 0 eng
010 $a 2002005808
020 $a1555704441 (alk. paper)
040 $aDLC$cDLC$dDLC
050 00 $aZ711.47$b.M46 2002
082 00 $a025.5/24$221
100 1 $aMeola, Marc,$d1968-
245 10 $aStarting and operating live virtual reference services :$ba how-to-do-it manual for librarians /$cMarc Meola, Sam Stormont.
260 $aNew York :$bNeal-Schuman Publishers,$cc2002.
300 $axiii, 167 p. :$bill. ;$c28 cm.
490 1 $aHow-to-do-it manuals for librarians ;$vno. 118
504 $aIncludes bibliographical references and index.
505 0 $aWhat is live virtual reference? -- Why offer live virtual reference? -- What are the five models of live virtual reference? -- Planning for live virtual reference -- Gathering information -- Deciding on a staffing model -- Selecting software -- Training -- Launch and marketing -- Evaluating.
650 0 $aInternet in library reference services.
650 0 $aElectronic reference services (Libraries)
700 1 $aStormont, Sam,$d1951-
830 0 $aHow-to-do-it manuals for libraries ;$vno. 118.