| Record ID | marc_loc_2016/BooksAll.2016.part19.utf8:117971736:678 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part19.utf8:117971736:678?format=raw |
LEADER: 00678cam a2200229 a 4500
001 89045033
003 DLC
005 19950222102459.3
008 890111s1989 nyu b 00110 eng
010 $a 89045033 //r952
020 $a0060161809 :$19.95
040 $aDLC$cDLC$dDLC
050 00 $aHF5415.5$b.D38 1989
082 00 $a658.8/12$220
100 10 $aDavidow, William H.
245 10 $aTotal customer service :$bthe ultimate weapon /$cWilliam H. Davidow and Bro Uttal.
250 $a1st ed.
260 0 $aNew York :$bHarper & Row,$cc1989.
300 $axxii, 227 p. ;$c24 cm.
504 $aIncludes bibliographical references.
650 0 $aCustomer services.
700 10 $aUttal, Bro.