It looks like you're offline.
Open Library logo
additional options menu

MARC Record from Library of Congress

Record ID marc_loc_2016/BooksAll.2016.part18.utf8:160690931:600
Source Library of Congress
Download Link /show-records/marc_loc_2016/BooksAll.2016.part18.utf8:160690931:600?format=raw

LEADER: 00600cam a2200217 a 4500
001 88014898
003 DLC
005 19950222112158.9
008 880415s1989 nyu b 00110 eng
010 $a 88014898 //r95
020 $a0471624284
040 $aDLC$cDLC$dDLC
050 00 $aHF5415.5$b.L37 1989
082 00 $a658.8/12$219
100 10 $aLash, Linda M.
245 14 $aThe complete guide to customer service /$cLinda M. Lash.
260 0 $aNew York :$bWiley,$cc1989.
300 $axvii, 216 p. ;$c24 cm.
504 $aBibliography: p. 208-209.
500 $aIncludes index.
650 0 $aCustomer services.