| Record ID | marc_columbia/Columbia-extract-20221130-034.mrc:18259829:5424 |
| Source | marc_columbia |
| Download Link | /show-records/marc_columbia/Columbia-extract-20221130-034.mrc:18259829:5424?format=raw |
LEADER: 05424cam a2200589Mi 4500
001 16637952
005 20220709231341.0
006 m o d
007 cr cn|||||||||
008 180306s2000 flu ob 001 0 eng d
035 $a(OCoLC)on1027762833
035 $a(NNC)16637952
040 $aCRCPR$beng$erda$epn$cCRCPR$dOCLCO$dOCLCF$dOCLCQ$dOCLCO$dEBLCP$dYDX$dMERUC$dNLE$dOCLCQ$dUKMGB$dOTZ$dTYFRS$dOCLCQ$dK6U$dOCLCO
015 $aGBB892352$2bnb
016 7 $a018866199$2Uk
019 $a1021296744
020 $a9781482280654$q(e-book)
020 $a1482280655
020 $z1138412287
020 $z9781138412286
020 $z9781578200450
024 7 $a10.1201/9781482280654$2doi
035 $a(OCoLC)1027762833$z(OCoLC)1021296744
037 $aTANDF_377897$bIngram Content Group
050 4 $aTK5103.7.G753 2000
072 7 $aTEC041000$2bisacsh
082 04 $a621.385/03
049 $aZCUA
100 1 $aGrigonis, Richard,$eauthor.
245 10 $aComputer Telephony Encyclopedia /$cRichard Grigonis.
250 $aFirst edition.
264 1 $aBoca Raton, FL :$bCRC Press,$c2000.
300 $a1 online resource :$btext file, PDF
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
520 2 $a"If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains even the most abstruse ideas in a concise manner that is aimed at all kinds of readers -- students, business executives, telecom managers, call center supervisors or entrepreneurial developers. Each encyclopedia entry is both an adroit explanation of computer telephony technology and a buyer's guide-like discussion of real-world products based upon technology currently available for business and residential communications solutions. ;"--Provided by publisher.
505 0 $aCover; Title Page; Copyright Page; Dedication; Acknowledgments; FOREWORD Computer Telephony for the New Century; Introduction; A; A & B (Robbed) Bit Signaling; A/D Converter; Abandoned Call; ACD; ACTAS; ActiveX; Active Directory Services Interface (ADSI); Adaptive Differential Pulse Code Modulation (ADPCM); ADC; ADPCM; ADSI; ADSL; ADSL Lite; Advanced Intelligent Network (AIN); Advanced Mobile Phone System (AMPS); AEB; AIN; A-Law; Alliance of Computer Telephone Application Suppliers (ACTAS); Alternate Mark Inversion (AMI); American National Standards Institute (ANSI); AMIS; AMPS.
505 8 $aAnalog Display Services Interface (ADSI)Analog Expansion Bus (AEB); ANI; ANSI; API; App-Gen; Application Generator; Application Programming Interface (API); ASR; Association of Computer Telephone Integration Users and Suppliers (ACTIUS); Asymmetric Digital Subscriber Line (ADSL); Asynchronous Transfer Mode (ATM); Audio Messaging Interchange Specification (AMIS); Automatic Call Distribution (ACD); Automatic Call Sequencer (ACS); Automatic Number Identification (ANI); Automatic Speech Recognition; Audiotex; Automated Attendant; B; B Channel; B8ZS; BABT; Baby Bells; Backbone; Backplane.
505 8 $aBandwidthBasic Rate Interface (BRI); Baseband; Baud; BCC; Bellcore; B-ISDN; Billing Systems; Web-based Bill Presentment and Customer care.; Choosing a Billing System:; Convergence Billing Caveats; Outsourcing B Mid-range Systems:; Bit; Bit Error Rate (BER); BLEC; Bong; bps; Bps; BRI; Bridge; British Approvals Board for Telecommunications (BABT); Broadband; Broadband ISDN; Brouter; Building Local Exchange Carrier (BLEC); Bursty; C; Cable Modem (CM); Cable Telephony; Call Center; Call Center Call Monitoring and Recording; Call Center Outsourcing; Call Center Site Selection.
505 8 $aCentral Office (CO)Centrex IP; Collaborative Communications; Communication Server; CompactPCI (cPCI); So what's not to like about Compact PCI?; Computer Telephone Integration (CTI); Computer Telephony (CT); Slicing and Dicing Computer Telephony; Industry Challenges for VARs, Developers and End-Users.; The Future of Computer Telephony.; What's going on here?; But why is Intel collecting app-gens, you ask?; CT Access (Computer Telephony Access); CT Bus; CT Connect; CTI; CT Media; CT Media's Storage Features; CT Media Administration; CT Media and TAPI; CT Resource Boards.
505 8 $aTable of Analog CT BoardsIntroductory Notes; ANALOGTABLELEGEND :; Notes on Analog Computer Telephony Resource Boards; Table of Digital CT Boards; Introductory Notes; DIGITAL TABLE LEGEND:; Notes on Digital Computer Telephony Resource Boards; Customer Relationship Management (CRM); Maximizing Customer Value; CRM and the Business Process; CRM Technology Selection; CRM Return On Investment (ROl); Company Types That Need CRM; The future of CRM; From CRM to ERM; Customer Loop; D; Data Encryption Standard (DES); Datagram; DCE; DCOM; DDE; DDI; Dense Wavelength Division Multiplexing (DWDM); DES; DHCP.
504 $aIncludes bibliographical references and index.
650 0 $aTelecommunication.
650 6 $aTélécommunications.
650 7 $atelecommunications.$2aat
650 7 $aTelecommunication.$2fast$0(OCoLC)fst01145830
655 0 $aElectronic books.
655 4 $aElectronic books.
776 08 $z9781482280654$z9781578200450
856 40 $uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio16637952$zTaylor & Francis eBooks
852 8 $blweb$hEBOOKS