MARC record from Internet Archive

LEADER: 03860cam 2200493 i 4500
001 ocn902661332
003 OCoLC
005 20180724223017.0
008 150912s2015 nyu 000 0 eng c
010 $a 2015031982
040 $aCoCr/DLC$beng$erda$cDLC$dQBX$dBTCTA$dBDX$dYDXCP$dCLE$dVP@$dON8$dBYV$dTXSME$dOCLCQ$dOCLCF
020 $a9780761181224$q(alk. paper)
020 $a0761181229
035 $a(OCoLC)902661332
037 $a1395004$bQBI
042 $apcc
050 00 $aHM866$b.A53 2015
082 00 $a302.3/3$223
084 $aPSY031000$aPHI000000$aBUS019000$2bisacsh
100 1 $aAndrews, David,$d1982-$eauthor.
245 10 $aWhy does the other line always move faster? :$bthe myths and misery, secrets and psychology of waiting in line /$cDavid Andrews.
264 1 $aNew York :$bWorkman Publishing Company,$c[2015]
300 $a200 pages ;$c19 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
505 0 $aThe taming of the queue: a life in line -- The birth of the queue: bread lines, assembly lines, lunch lines -- Man, the animal that stands in line: on the psychology of waiting -- Queuetopia: the body politic waits its turn -- Billions served worldwide, one cheeseburger at a time: a study in cultural contrasts -- Lessons from an underground bunker: science in the magic kingdom -- Coda: how to avoid standing in line completely.
520 $a"How we wait, why we wait, what we wait for-waiting in line is a daily indignity that we all experience, usually with a little anxiety thrown in (Why is that the other line always moves faster?!?!). Now it's the subject of smart, quirky, compelling nonfiction treatment that has made Malcolm Gladwell and Why Do Men Have Nipples? international bestsellers. And the perfect cocktail party conversation starter: Did you know that the first lesson of boot camp is to teach recruits how to stand rigidly in line? That in Disneyland, the global center of line-waiting, queuing is managed from a bunker under Sleeping Beauty Castle? Or that the queuing is so ingrained in British culture, thugs rioting in London were observed taking their turns when looting a shop? Or that in 2007, the People's Republic of China began a series of National Voluntarily Wait-in-Line Days, in hopes that they could train their non-queuing populace to be more like Westerners before the 2008 Olympics arrived? Or that even though McDonald's and Burger King have faster counter service, surveyed customers are more satisfied waiting at Wendy's because the queue barriers assure that the first-come will be first-served? And that gets to the heart of this fascinating, witty book. Citing sources ranging from Harvard Business School professors to Seinfeld, dipping back to the first queue-during the French Revolution-to the state-of-the-art study of line management, it comes back to one underling truth: It's not about the time you spend waiting, but how the circumstances of the wait affect your perception of time. In other words, the other line always moves faster because you're not in it"--$cProvided by publisher.
650 0 $aCollective behavior.
650 0 $aCrowds$xPsychological aspects.
650 0 $aWaiting (Philosophy)
650 0 $aSocial psychology.
650 4 $aCrowds$xPsychological aspects.
650 7 $aCollective behavior.$2fast$0(OCoLC)fst00867354
650 7 $aSocial psychology.$2fast$0(OCoLC)fst01122816
650 7 $aWaiting (Philosophy)$2fast$0(OCoLC)fst01169945
938 $aBrodart$bBROD$n112004237
938 $aBaker and Taylor$bBTCP$nBK0016473260
938 $aQuality Books, Inc.$bQUAL$na 15031982
938 $aYBP Library Services$bYANK$n12271013
029 1 $aAU@$b000055507674
029 1 $aNZ1$b16188940
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 214 OTHER HOLDINGS