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MARC record from Internet Archive

LEADER: 02533cam 2200493Ia 4500
001 ocm56477724
003 OCoLC
005 20201202055705.0
008 040910s2004 xnaa f 001 0 eng d
040 $aSITPL$beng$cSITPL$dUKM$dOCLCG$dAU@$dOCLCF$dOCLCO$dOCLCQ$dOCL$dUKMGB
015 $aGBA555773$2bnb
016 7 $a013178351$2Uk
019 $a438323397
020 $a1862505292$q(pbk.)
020 $a9781862505292$q(pbk.)
035 $a(OCoLC)56477724$z(OCoLC)438323397
050 4 $aTX925$b.B76 2004
082 04 $a642.6$222
100 1 $aBrown, Graham,$d1947-
245 14 $aThe waiter's handbook /$cGraham Brown, Karon Hepner.
250 $a3rd ed.
260 $aFrenchs Forest, N.S.W. :$bPearson/Hospitality Press,$c©2004.
300 $axiv, 234 pages :$billustrations ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
500 $aIncludes index.
505 0 $a1. Hospitality and the waiter -- 2. The menu -- 3. Food service equipment -- 4. Food service preparation -- 5. Food service procedures: the preliminaries -- 6. Taking the orders and correcting the covers -- 7. Styles of service: plate service -- 8. Silver service -- 9. Clearing the table -- 10. Other forms of service -- 11. Other food service procedures -- 12. The use of the guéridon -- 13. Beverage equipment and service knowledge -- 14. Beverage product knowledge -- 15. Beverage service procedures -- 16. Espresso coffee -- 17. End-of-service procedures -- 18. Room service -- 19. Function operations.
520 $aThis edition of an invaluable manual for trainee waiters has been thoroughly revised and updated. The emphasis is on relevance, practicality and clarity. Emphasis is placed on the importance of all aspects of good service - product knowledge, good communication, and personal, organisational and technical skills.
650 0 $aWaiters$vHandbooks, manuals, etc.
650 0 $aWaitresses$vHandbooks, manuals, etc.
650 0 $aTable service$vHandbooks, manuals, etc.
650 7 $aTable service.$2fast$0(OCoLC)fst01141744
650 7 $aWaiters.$2fast$0(OCoLC)fst01169941
650 7 $aWaitresses.$2fast$0(OCoLC)fst01169947
655 7 $aHandbooks and manuals.$2fast$0(OCoLC)fst01423877
700 1 $aHepner, Karon.
029 1 $aAU@$b000025065941
029 1 $aAU@$b000049076954
029 1 $aNZ1$b8065672
029 1 $aAU@$b000044701038
029 1 $aUKMGB$b013178351
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 52 OTHER HOLDINGS