MARC record from Internet Archive

LEADER: 05263cam 2201045 a 4500
001 ocm32274929
003 OCoLC
005 20181105175859.0
008 950316s1995 njua b 001 0 eng
010 $a 95013290
040 $aDLC$beng$cDLC$dSBM$dGAO$dCNU$dUKM$dNLGGC$dBTCTA$dYDXCP$dBAKER$dOCLCG$dSINLB$dZWZ$dUKV3G$dHEBIS$dDEBBG$dOCL$dTXNOC$dGBVCP$dOCLCF$dBEDGE$dOCLCQ$dOCLCO$dDEBSZ$dEYG$dOCLCO$dIBO$dOCLCQ$dCSA$dOCLCO$dIRCJS$dMYIIU$dBUF$dVTU$dIOG$dGILDS$dAPUMS$dVMW$dNIU$dCNO$dCOF$dXOJ$dUAB$dCCH$dRCC$dBRL$dHCO$dWRM$dGOU$dPAU$dCPO$dOCLCO$dYCP$dQE2$dNJR$dINT$dJDP$dOCLCQ
066 $c$1
015 $aGB9571544$2bnb
015 $aGB95T5645$2bnb
016 7 $a013-18080$2Uk
019 $a33164567$a60244599
020 $a0131808036
020 $a9780131808034
035 $a(OCoLC)32274929$z(OCoLC)33164567$z(OCoLC)60244599
043 $aa-ja---
050 00 $aHD62.15$b.E254 1995
060 4 $aWX 153 E16m 1995
082 00 $a658.5/62/0952$220
082 04 $a658.560952$220
084 $a85.12$2bcl
084 $aQP 321$2rvk
084 $aQP 624$2rvk
084 $a85.38$2bcl
100 1 $aEberts, Ray E.,$d1954-
245 14 $aThe myths of Japanese quality /$cRay and Cindelyn Eberts.
260 $aUpper Saddle River, N.J. :$bPrentice Hall PTR,$c℗♭1995.
300 $ax, 338 pages :$billustrations ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references and index.
505 0 $aFocusing on the images and myths -- Shattering the myths: life in Japan -- The images of tatemae -- What is quality? -- The "magic words" of the deming management method -- More "magic words" of quality -- Is there a quality gap? -- Myth 1: Japanese companies are more advanced technologically -- Myth 2: foreign products don't sell in Japan because of their poor quality -- Myth 3: Japanese consumers are the smartest in the world -- Myth 4: Japanese companies listen to and are responsive to consumers -- Myth 5: Japanese companies practice quality management methods.
505 0 $aMyth 6: the Japanese educational system is responsible for workers producing high-quality products -- Myth 7: Japanese workers produce higher-quality products because their companies treat them better -- Myth 8: Japanese productivity is higher than U.S. productivity -- Myth 9: Japan has embraced quality principles that were rejected in other countries -- Myth 10: quality is a result of the discipline of Japanese workers -- The mechanisms of Tatemae.
520 $aThe book that will change your view of Japan, forever.
610 27 $aCho sen Ko gei Kenkyu kai$2gnd
650 0 $aTotal quality management$zJapan.
650 0 $aQuality control$zJapan.
650 0 $aQuality of products$zJapan.
650 0 $aCustomer services$zJapan.
650 7 $aProductivite .$2eclas
650 7 $aContro le de qualite .$2eclas
651 7 $aJapon.$2eclas
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 7 $aQuality control.$2fast$0(OCoLC)fst01084966
650 7 $aQuality of products.$2fast$0(OCoLC)fst01085038
650 7 $aTotal quality management.$2fast$0(OCoLC)fst01153015
651 7 $aJapan.$2fast$0(OCoLC)fst01204082
650 17 $aKwaliteitszorg.$2gtt
650 7 $aQualita t$2gnd
650 7 $aQualita tsmanagement$2gnd
650 7 $aQualite totale$xGestion$zJapon.$2ram
650 7 $aQualite $xContro le$zJapon.$2ram
650 7 $aQualite des produits$zJapon.$2ram
650 7 $aRelations avec la cliente le$zJapon.$2ram
651 7 $aJapan.$2swd
650 4 $aTotal quality management$zJapan.
650 4 $aQuality control$zJapan.
650 4 $aQuality of products$zJapan.
650 4 $aCustomer services$zJapan.
650 2 $aContinuous Quality Improvement.
650 2 $aQuality Control.
651 2 $aJapan.
653 0 $aQuality control
653 0 $aJapan
700 1 $aEberts, Cindelyn G.
776 08 $iOnline version:$aEberts, Ray E., 1954-$tMyths of Japanese quality.$dUpper Saddle River, N.J. : Prentice Hall PTR, ℗♭1995$w(OCoLC)623114395
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007123659&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007123659&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=758680&custom_att_2=simple_viewer
880 15 $6246-00/$1$aÆ̇♭̈ł
880 15 $6246-00/$1$ađ̄̈®
938 $aBaker & Taylor$bBKTY$c24.95$d18.71$i0131808036$n0002659090$sactive
938 $aBaker and Taylor$bBTCP$n95013290 //r96
938 $aYBP Library Services$bYANK$n65993
029 1 $aAU@$b000011548918
029 1 $aDEBBG$bBV010674795
029 1 $aDEBSZ$b047876972
029 1 $aGBVCP$b183660986
029 1 $aHEBIS$b046047182
029 1 $aNLGGC$b138358664
029 1 $aNZ1$b4688383
029 1 $aYDXCP$b65993
029 1 $aZWZ$b023357428
994 $aZ0$bP4A
948 $hHELD BY P4A - 478 OTHER HOLDINGS