It looks like you're offline.
Open Library logo
additional options menu

MARC record from Internet Archive

LEADER: 01083cam 2200325Ia 4500
001 ocn243621905
003 OCoLC
005 20220307141438.0
008 080812s2005 wau 000 0 eng d
040 $aYEQ$beng$cYEQ$dOCLCF$dOCLCQ
020 $a0977066800
020 $a9780977066803
035 $a(OCoLC)243621905
082 04 $a658.812$222
100 1 $aWorthley, Brad.
245 14 $aThe ultimate guide to exceeding customer expectations /$cBrad Worthley.
246 30 $aExceeding customer expectations
260 $aBellevue, Wash. :$bBrad Worthley International,$c©2005.
300 $a101 pages ;$c22 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
650 0 $aConsumer satisfaction.
650 0 $aCustomer services.
650 0 $aSuccess in business.
650 7 $aConsumer satisfaction.$2fast$0(OCoLC)fst00876403
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 7 $aSuccess in business.$2fast$0(OCoLC)fst01137062
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 1 OTHER HOLDINGS