| Record ID | ia:totalcustomerser00davi |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/totalcustomerser00davi/totalcustomerser00davi_marc.xml |
| Download MARC binary | https://www.archive.org/download/totalcustomerser00davi/totalcustomerser00davi_meta.mrc |
LEADER: 01970cam 2200493 a 4500
001 ocm19556551
003 OCoLC
005 20090811140446.0
008 890111s1989 nyu b 001 0 eng
010 $a 89045033
040 $aDLC$cDLC$dOCL$dNLGGC$dBAKER$dBTCTA$dYDXCP
020 $a0060161809
020 $a9780060161804
035 $a(OCoLC)19556551
050 00 $aHF5415.5$b.D38 1989
082 00 $a658.8/12$220
084 $a85.40$2bcl
100 1 $aDavidow, William H.
245 10 $aTotal customer service :$bthe ultimate weapon /$cWilliam H. Davidow and Bro Uttal.
250 $a1st ed.
260 $aNew York :$bHarper & Row,$cc1989.
300 $axxii, 227 p. ;$c24 cm.
504 $aIncludes bibliographical references.
650 0 $aCustomer services.
650 17 $aKlantenservice.$2gtt
700 1 $aUttal, Bro.
938 $aBaker & Taylor$bBKTY$c19.95$d14.96$i0060161809$n0001608278$sactive
938 $aBaker and Taylor$bBTCP$n89045033 //r952
938 $aYBP Library Services$bYANK$n20831
952 $a19556551$zDLC$bLIBRARY OF CONGRESS$hFull$iLCC$kDDC$u20080319
952 $a124132437$zROP$bROPES & GRAY LIBR$hFull$iLCC$kDDC$u20070510
952 $a126319039$zUVV$bFASHION INST OF TECH LIBR$hFull$iLCC$kDDC$u20070513
952 $a132464401$zYUS$bYALE UNIV LIBR$hFull$iLCC$kDDC$u20070519
952 $a182898423$zXOX$bPALO ALTO RES CTR$hFull$iLCC$kDDC$u20071207
952 $a216845736$zCUY$bUNIV OF CALIFORNIA, BERKELEY$hFull$iLCC$kDDC$u20080331
952 $a230085140$zHBS$bHARVARD UNIV, BUSINESS SCH, BAKER LIBR$hLess-than-full batch$iLCC$kDDC$u20090727
952 $a232443970$zMCS$bHARVARD UNIV$hLess-than-full batch$iLCC$kDDC$u20090727
952 $a369085701$zUBY$bBRIGHAM YOUNG UNIV LIBR$hFull$iLCC$kDDC$u20090603
029 1 $aNLGGC$b052618102
029 1 $aYDXCP$b20831
029 1 $aNZ1$b4355944
029 1 $aAU@$b000006319812
994 $aZ0$bPMR
948 $hNO HOLDINGS IN PMR - 1213 OTHER HOLDINGS