| Record ID | ia:telephoneskillsa0000fish |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/telephoneskillsa0000fish/telephoneskillsa0000fish_marc.xml |
| Download MARC binary | https://www.archive.org/download/telephoneskillsa0000fish/telephoneskillsa0000fish_meta.mrc |
LEADER: 01637cam 2200421 a 4500
001 ocm27265925
003 OCoLC
005 20191201203237.0
008 930104s1994 ilua 000 0 eng
010 $a 93000007
040 $aDLC$beng$cDLC$dBAKER$dBTCTA$dYDXCP$dOCLCQ$dOCLCF$dOCLCO$dV7F$dOCLCQ
019 $a123059117
020 $a1556238584$q(recycled paper)
020 $a9781556238581$q(recycled paper)
035 $a(OCoLC)27265925$z(OCoLC)123059117
050 00 $aHF5541.T4$bF58 1994
082 00 $a651.7/3$220
100 1 $aFisher, Judith E.
245 10 $aTelephone skills at work /$cJudith E. Fisher.
260 $aBurr Ridge, Ill. :$bBusiness One Irwin/Mirror Press,$c℗♭1994.
300 $axiii, 86 pages :$billustrations ;$c26 cm.
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aThe Business skills express series
520 $aUsing the telephone as a strategic tool to handle complaints, improve service and customer relations.
650 0 $aTelephone in business.
650 7 $aTelephone in business.$2fast$0(OCoLC)fst01146390
830 0 $aBusiness skills express series.
856 42 $3Contributor biographical information$uhttp://catdir.loc.gov/catdir/enhancements/fy0737/93000007-b.html
938 $aBaker & Taylor$bBKTY$c10.95$d8.21$i1556238584$n0002266659$sactive
938 $aBaker and Taylor$bBTCP$n93000007
938 $aYBP Library Services$bYANK$n1170200
029 1 $aAU@$b000009794422
029 1 $aNZ1$b4372026
029 1 $aUNITY$b089951085
994 $aZ0$bP4A
948 $hHELD BY P4A - 85 OTHER HOLDINGS