MARC record from Internet Archive

LEADER: 05054cam a2200685 a 4500
001 ocn426811767
003 OCoLC
005 20191109071413.5
008 091221s2010 nyu b 001 0 eng
010 $a 2009051791
040 $aDLC$beng$cDLC$dUKM$dBTCTA$dYDXCP$dC#P$dBWX$dHNW$dQBX$dCDX$dVP@$dSNK$dBDX$dOCLCF$dOCLCQ$dIOD$dSFR$dCNCLB
015 $aGBA9B5350$2bnb
016 7 $a015432582$2Uk
019 $a1042850644
020 $a9780071664677$q(pbk. ;$qalk. paper)
020 $a007166467X
029 1 $aAU@$b000045048871
029 1 $aAU@$b000045454055
029 1 $aCDX$b10513770
029 1 $aNZ1$b13205866
029 1 $aQBX$ba 09051791
035 $a(OCoLC)426811767$z(OCoLC)1042850644
037 $bMcGraw-Hill, Customer Service Po Box 545, Blacklick, OH, USA, 43004$nSAN 200-254X
042 $apcc
050 00 $aHF5548.8$b.D85 2010
082 00 $a650.1/3$222
084 $aF406.13$2clc
049 $aMAIN
100 1 $aDurré, Linnda.
245 10 $aSurviving the toxic workplace :$bprotect yourself against coworkers, bosses, and work environments that poison your day /$cLinnda Durré.
260 $aNew York :$bMcGraw-Hill,$c©2010.
300 $avi, 250 pages ;$c23 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 244-246) and index.
505 0 $aWhy Surviving the toxic workplace can help you, the economy, and the world -- Are you in a toxic company dealing with toxic co-workers? -- Staff infection : the negative effects they have on a company -- When human motives turn negative : know your own motives and those of others -- Everyone has positives and negatives : know and accept yours and others' -- Good business relationships are built on trust, honesty, and open communication -- Know and align your attitude, intentions, and hidden agendas -- Eliminate weasel words and escape clauses -- Recognize and interpret body language -- Your voice is a communication tool -- Motivating your co-workers to change -- Four different intentions of communication : win/win, win/lose, lose/win, and lose/lose -- Four types of behavior : assertive, aggressive, passive-aggressive, and passive -- Preparation for effective discussion : visualization, intention, and rehearsal -- Speaking and writing, two vital keys to communication -- Active listening, paraphrasing, calling a process shot, and agreeing to disagree -- "The sandwich" : giving difficult feedback with care -- Forewarned is forearmed : best scenario to worst scenario -- Keep your expectations reasonable and your hopes high -- Assertive techniques that give you power -- How to deal with toxic co-workers : S.E.S.S.I.O.N. : the situation, explanation, and solution system in overcoming nuisances -- The socially clueless -- The work interferers -- The uncommitted -- The angry ones -- The politically incorrect -- The victims -- The rescuers -- The saboteurs -- The politicians -- The sexually suggestive -- The obsessives -- The addicts -- The workplace environment -- How to heal yourself after a confrontation -- How to heal co-workers after a confrontation -- What to do if you need help from HR or management -- What to do if administration and HR don't do their job.
520 1 $a"Do you dread going to work every day and dealing with people who drive you crazy? Are you surrounded by vicious backstabbers, sneaky idea stealers, lazy whiners, nitpicky control freaks, and negative pessimists? Welcome to the Toxic Workplace - a not-so-rare condition that has reached epidemic proportions. In this step-by-step guide, renowned psychotherapist Linnda Durre shows you how to diagnose and treat these problems - quickly and effectively - to ensure the health of your company, your career, and your sanity."--Jacket.
590 $bInternet Archive - 2
590 $bInternet Archive 2
650 0 $aPsychology, Industrial.
650 0 $aInterpersonal relations.
650 0 $aInterpersonal communication.
650 0 $aCorporate culture.
650 0 $aProblem employees.
650 7 $aCorporate culture.$2fast$0(OCoLC)fst00879624
650 7 $aInterpersonal communication.$2fast$0(OCoLC)fst00977344
650 7 $aInterpersonal relations.$2fast$0(OCoLC)fst00977397
650 7 $aProblem employees.$2fast$0(OCoLC)fst01077874
650 7 $aPsychology, Industrial.$2fast$0(OCoLC)fst01081592
856 42 $3Contributor biographical information$uhttp://catdir.loc.gov/catdir/enhancements/fy1011/2009051791-b.html
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/enhancements/fy1011/2009051791-d.html
938 $aBrodart$bBROD$n10475621$c$18.95
938 $aBaker and Taylor$bBTCP$nBK0008483697
938 $aCoutts Information Services$bCOUT$n10513770$c12.99 GBP
938 $aQuality Books, Inc.$bQUAL$na 09051791
938 $aYBP Library Services$bYANK$n3101345
938 $aBlackwell Book Service$bBBUS$nR4829811$c$18.95
994 $a92$bERR
976 $a31927000952207