| Record ID | ia:practicalhandboo0000blan_w5a8 |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/practicalhandboo0000blan_w5a8/practicalhandboo0000blan_w5a8_marc.xml |
| Download MARC binary | https://www.archive.org/download/practicalhandboo0000blan_w5a8/practicalhandboo0000blan_w5a8_meta.mrc |
LEADER: 01649cam 2200445 a 4500
001 ocm20747421
003 OCoLC
005 20221004145644.0
008 891207s1989 dcua b 001 0 eng d
010 $a 89085333
040 $aGZM$beng$cGZM$dDGW$dBAKER$dB9K$dYDXCP$dOL$$dBDX$dOCLCQ$dOCLCF$dOCLCQ$dOCLCO$dOCLCQ
020 $a0874080495
020 $a9780874080490
035 $a(OCoLC)20747421
050 14 $aHF5415.5$b.B53 1989
082 04 $a658.812 BLAN
100 1 $aBlanding, Warren.
245 10 $aPractical handbook of customer service operations /$cWarren Blanding.
246 3 $aCustomer service operations
260 $aWashington, D.C. :$bInternational Thomson Transport Press,$c©1989.
300 $axx, 564 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 554-556) and index.
650 0 $aCustomer services.
650 0 $aPhysical distribution of goods.
650 6 $aService à la clientèle.
650 6 $aDistribution (Économie politique)
650 7 $adistribution (function)$2aat
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 7 $aPhysical distribution of goods.$2fast$0(OCoLC)fst01062377
938 $aBaker & Taylor$bBKTY$c215.00$d215.00$i0874080495$n0001719389$sactive
938 $aBrodart$bBROD$n00192325$c$51.95
938 $aYBP Library Services$bYANK$n3656551
029 1 $aAU@$b000007517654
029 1 $aAU@$b000028360130
029 1 $aNZ1$b3720067
994 $aZ0$bGTX
948 $hNO HOLDINGS IN GTX - 80 OTHER HOLDINGS