| Record ID | ia:oncecustomeralwa0000daff |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/oncecustomeralwa0000daff/oncecustomeralwa0000daff_marc.xml |
| Download MARC binary | https://www.archive.org/download/oncecustomeralwa0000daff/oncecustomeralwa0000daff_meta.mrc |
LEADER: 01410cam 2200385 a 4500
001 ocm36760846
003 OCoLC
005 20220115064102.0
008 971124s1996 ie ak bf 001 0 eng
040 $aUKM$beng$cUKM$dOCL$dYDXCP$dOCLCF$dOCLCQ$dOCLCO$dOCL
015 $aGB9728171$2bnb
020 $a1860760341$q(pbk.)
020 $a9781860760341$q(pbk.)
035 $a(OCoLC)36760846
050 4 $aHF5415.5$b.D34 1996
082 04 $a658.812$221
100 1 $aDaffy, Chris.
245 10 $aOnce a customer always a customer :$bhow to deliver customer service that creates customers for life /$cChris Daffy.
260 $aDublin :$bOak Tree,$c©1996.
300 $axv, 246 pages :$billustrations, forms ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references and index.
650 0 $aCustomer services$vHandbooks, manuals, etc.
650 0 $aCustomer relations$vHandbooks, manuals, etc.
650 7 $aCustomer relations.$2fast$0(OCoLC)fst00885533
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
655 7 $aHandbooks and manuals.$2fast$0(OCoLC)fst01423877
938 $aYBP Library Services$bYANK$n100070571
029 1 $aAU@$b000013167856
029 1 $aHR0$b1860760341
029 1 $aUNITY$b090119045
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 27 OTHER HOLDINGS