| Record ID | ia:mondaymorningcus0000reed |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/mondaymorningcus0000reed/mondaymorningcus0000reed_marc.xml |
| Download MARC binary | https://www.archive.org/download/mondaymorningcus0000reed/mondaymorningcus0000reed_meta.mrc |
LEADER: 03341cam 2200745 i 4500
001 ocn891591770
003 OCoLC
005 20220904234039.0
008 140929s2004 txua o 000 0 eng d
006 m o d
007 cr cnu---unuuu
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019 $a243594075$a961645253$a962612035
020 $a9780982124659$q(electronic bk.)
020 $a0982124651$q(electronic bk.)
020 $z0974640328
020 $z9780974640327
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050 4 $aHF5415$b.R323 2004eb
072 7 $aBUS$x082000$2bisacsh
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072 7 $aBUS$x042000$2bisacsh
072 7 $aBUS$x085000$2bisacsh
082 04 $a658.8/12$222
100 1 $aReed, David.
245 10 $aMonday morning customer service /$cDavid Reed and David Cottrell.
264 1 $aDallas, Tex. :$bCornerStone Leadership Institute,$c[2004]
264 4 $c©2004
300 $a1 online resource (118 pages) :$billustrations
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
500 $aLRC Call No. HF 5415 .R323 2004.
505 0 $a1. Introduction -- 2. Listen Up! -- 3. Scout the Competition -- 4. Chisel a Culture of Accountability -- 5. Know Your Stuff -- 6. Keep Backstage Things Backstage -- 7. Get Off Your Island -- 8. Be Realistic and Optimistic -- 9. Recover Right -- 10. Final Thoughts.
588 0 $aPrint version record.
650 0 $aCustomer services.
650 0 $aManagement.
650 6 $aService à la clientèle.
650 6 $aGestion.
650 7 $amanagement.$2aat
650 7 $aBUSINESS & ECONOMICS$xIndustrial Management.$2bisacsh
650 7 $aBUSINESS & ECONOMICS$xManagement.$2bisacsh
650 7 $aBUSINESS & ECONOMICS$xManagement Science.$2bisacsh
650 7 $aBUSINESS & ECONOMICS$xOrganizational Behavior.$2bisacsh
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 7 $aManagement.$2fast$0(OCoLC)fst01007141
650 7 $aCustomer relations.$2netc
650 7 $aBusiness.$2netc
650 7 $aAccountability.$2netc
655 4 $aElectronic books.
700 1 $aCottrell, David.
776 08 $iPrint version:$aReed, David.$tMonday morning customer service$z0974640328$w(OCoLC)800770332
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856 40 $3EBSCOhost$uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=852739
856 40 $3Internet Archive$uhttps://archive.org/details/mondaymorningcus00davi
856 40 $3Open Library$uhttps://openlibrary.org/books/OL9366034M
856 40 $uhttp://www.lib.sfu.ca/cgi-bin/validate/books24x7.cgi?isbn=0974640328
856 4 $3Available from Skillsoft Books Business Pro$idbcode=AAQWS; providercode=PRVAEB$uhttps://cornell-library.skillport.com/skillportfe/main.action?assetid=9185
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938 $aYBP Library Services$bYANK$n12099260
029 1 $aAU@$b000053218727
994 $aZ0$bIME
948 $hNO HOLDINGS IN IME - 63 OTHER HOLDINGS