| Record ID | ia:microsoftsourceb00micr |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/microsoftsourceb00micr/microsoftsourceb00micr_marc.xml |
| Download MARC binary | https://www.archive.org/download/microsoftsourceb00micr/microsoftsourceb00micr_meta.mrc |
LEADER: 01912cam 2200457 a 4500
001 ocm32509299
003 OCoLC
005 20151215071639.0
008 950501s1995 waua b 001 0 eng
010 $a 95009207
040 $aDLC$beng$cDLC$dBTCTA$dBAKER$dYDXCP$dOCLCO$dOCLCF$dOCLCQ$dOCLCO
020 $a1556159277
020 $a9781556159275
035 $a(OCoLC)32509299
050 00 $aT58.64$b.M53 1995
082 00 $a004/.068/8$220
245 00 $aMicrosoft sourcebook for the help desk :$btechniques and tools for support organization design and management.
260 $aRedmond, Wash. :$bMicrosoft Press,$c℗♭1995.
300 $aix, 384 pages :$billustrations ;$c23 cm +$e1 computer optical disc (4 3/4 in.).
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aMicrosoft professional editions
504 $aIncludes bibliographical references (pages 375-376) and index.
650 0 $aInformation technology$xManagement.
650 0 $aCustomer services$xManagement.
650 7 $aCustomer services$xManagement.$2fast$0(OCoLC)fst00885552
650 7 $aInformation technology$xManagement.$2fast$0(OCoLC)fst00973112
710 2 $aMicrosoft Corporation.
776 08 $iOnline version:$tMicrosoft sourcebook for the help desk.$dRedmond, Wash. : Microsoft Press, ℗♭1995$w(OCoLC)776996762
830 0 $aMicrosoft professional editions.
938 $aBaker & Taylor$bBKTY$c39.95$d29.96$i1556159277$n0002682140$sactive
938 $aBaker and Taylor$bBTCP$n95009207 //r96
938 $aYBP Library Services$bYANK$n1168634
952 $a32509299$zDLC$hFull$iLCC$kDDC$u20150228
952 $a370579177$zUBY$bBRIGHAM YOUNG UNIV LIBR$hFull$iLCC$kDDC$u20100720
029 1 $aAU@$b000011641550
029 1 $aNZ1$b4748509
029 1 $aYDXCP$b1168634
994 $aZ0$bPMR
948 $hNO HOLDINGS IN PMR - 63 OTHER HOLDINGS