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LEADER: 05807cam 2201165 a 4500
001 ocm16005388
003 OCoLC
005 20191105173457.0
008 870520s1988 nyu b 001 0 eng
010 $a 87015145
040 $aDLC$beng$cDLC$dFPT$dGZH$dUKM$dNLGGC$dBTCTA$dYDXCP$dBAKER$dDEBBG$dTULIB$dBDX$dGBVCP$dOCLCO$dOCLCF$dOCLCQ$dOCLCO$dOCLCQ$dAMAUA$dTC@$dOCLCO$dXFF$dOCLCO$dZXX$dOCLCQ$dIBO$dOCLCQ$dCSA$dICN$dTFW$dOCLCO$dDHA$dOCLCO$dOCLCQ$dUAB$dOCLCO$dV5E$dRVA$dOCLCO$dCNO$dOCLCO$dOCLCQ$dCPO$dOCLCQ$dAU@$dDCHUA
015 $aGB8854408$2bnb
019 $a18627962$a1120803015
020 $a0029113806
020 $a9780029113806
035 $a(OCoLC)16005388$z(OCoLC)18627962$z(OCoLC)1120803015
043 $an-us---$aa-ja---
050 00 $aHF5415.157$b.G37 1988
060 4 $aHF 5415.157$bG244m 1988
080 $a658.562(73)$bG244
082 00 $a658.5/62$219
084 $a658.562$222
084 $a85.38$2bcl
084 $a85.34$2bcl
084 $aQP 500$2rvk
084 $aQP 624$2rvk
088 $a87015145
100 1 $aGarvin, David A.
245 10 $aManaging quality :$bthe strategic and competitive edge /$cDavid A. Garvin.
260 $aNew York :$bFree Press ;$aLondon :$bCollier Macmillan,$c℗♭1988.
300 $axiv, 319 pages ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 251-309) and index.
530 $aAlso issued online.
546 $aEnglish.
505 00 $aMachine derived contents note: Contents -- Acknowledgments -- Introduction -- Part I The Concept of Quality -- 1. History and Evolution -- 2. Strategic Quality Management -- 3. Concepts and Definitions -- 4. The Multiple Dimensions of Quality -- 5. Correlates of Quality -- Part II An Industry Example -- 6. Quality in the U.S. Room Air Conditioning Industry I: Subjective Ratings -- 7. Quality in the U.S. Room Air Conditioning Industry II: Objective Measures -- 8. The Sources of Quality: From Design to Production -- 9. Quality Policies and Attitudes -- Part III Japanese Quality Management -- 10. The Japanese Quality Movement -- 11. Contributors to Japanese Quality -- Conclusion -- Appendix A: The Room Air Conditioning Study -- Appendix B: Classifying Plants by Quality Performance -- Appendix C: Statistical Analyses -- Notes -- Index.
650 0 $aQuality of products$zUnited States$xManagement.
650 0 $aQuality assurance$zUnited States$xManagement.
650 0 $aQuality of products$zUnited States$xManagement$vCase studies.
650 0 $aQuality assurance$zUnited States$xManagement$vCase studies.
650 0 $aQuality of products$zJapan$xManagement.
650 0 $aQuality assurance$zJapan$xManagement.
650 0 $aQuality of products$zJapan$xManagement$vCase studies.
650 0 $aQuality assurance$zJapan$xManagement$vCase studies.
650 7 $aQuality assurance$xManagement.$2fast$0(OCoLC)fst01084952
650 7 $aQuality of products$xManagement.$2fast$0(OCoLC)fst01085048
651 7 $aJapan.$2fast$0(OCoLC)fst01204082
651 7 $aUnited States.$2fast$0(OCoLC)fst01204155
651 7 $aUSA.$2gnd$0(DE-588)4078704-7
650 17 $aKwaliteitszorg.$2gtt
650 17 $aManagement.$2gtt
650 7 $aQualita tsmanagement$2gnd
650 7 $aQualita tssicherung$2gnd
650 7 $aQualita tswettbewerb$2gnd
650 7 $aQualite des produits$zEtats-Unis.$2ram
650 7 $aAssurance qualite $zEtats-Unis.$2ram
650 7 $aQualite des produits$zEtats-Unis$xCas, e tudes de.$2ram
650 7 $aQualite des produits$zJapon.$2ram
650 7 $aAssurance qualite $zJapon.$2ram
650 7 $aQualite des produits$zJapon$xCas, e tudes de.$2ram
651 7 $aUSA.$2swd
650 7 $aProduktqualita t$0(DE-601)091384621$0(DE-STW)12809-4$2stw
650 7 $aUSA$0(DE-601)091396867$0(DE-STW)17829-1$2stw
650 04 $aQualit? des produits -- Etats-Unis.
650 04 $aAssurance qualit? -- Etats-Unis.
650 04 $aQualit? des produits -- Etats-Unis -- Cas, ?tudes de.
650 04 $aQualit? des produits -- Japon.
650 04 $aAssurance qualit? -- Japon.
650 04 $aQualit? des produits -- Japon -- Cas, ?tudes de.
650 04 $aQuality of products -- United States -- Management.
650 04 $aQuality assurance -- United States -- Management.
650 2 $aAir Conditioning.
650 2 $aQuality Control.
650 2 $aTotal Quality Management.
653 $aIndustries$aQuality control
655 7 $aCase studies.$2fast$0(OCoLC)fst01423765
776 08 $iOnline version:$aGarvin, David A.$tManaging quality.$dNew York : Free Press ; London : Collier Macmillan, ℗♭1988$w(OCoLC)568991344
856 41 $3Sample text$uhttp://catdir.loc.gov/catdir/samples/simon031/87015145.html
856 41 $3Table of contents$uhttp://catdir.loc.gov/catdir/enhancements/fy0707/87015145-t.html
856 42 $3Contributor biographical information$uhttp://catdir.loc.gov/catdir/enhancements/fy0707/87015145-b.html
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/description/simon032/87015145.html
938 $aBaker & Taylor$bBKTY$c35.00$d26.25$i0029113806$n0001238109$sactive
938 $aBrodart$bBROD$n47271302$c$35.00
938 $aBaker and Taylor$bBTCP$n87015145
938 $aYBP Library Services$bYANK$n10723
029 1 $aAU@$b000005388356
029 1 $aDEBBG$bBV004428268
029 1 $aDEBSZ$b022216219
029 1 $aDEBSZ$b03511469X
029 1 $aGBVCP$b025783971
029 1 $aHEBIS$b030344247
029 1 $aNZ1$b212146
029 1 $aNZ1$b4085511
029 1 $aUNITY$b000091189
029 1 $aYDXCP$b10723
029 1 $aZWZ$b02029526X
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 1161 OTHER HOLDINGS