| Record ID | ia:managingfrontoff00mich |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/managingfrontoff00mich/managingfrontoff00mich_marc.xml |
| Download MARC binary | https://www.archive.org/download/managingfrontoff00mich/managingfrontoff00mich_meta.mrc |
LEADER: 01990cam 22004454a 4500
001 ocm57391728
003 OCoLC
005 20160205200751.0
008 041216s2005 miua b 001 0 eng
010 $a 2004061965
040 $aDLC$beng$cDLC$dBAKER$dCCS$dBTCTA$dYDXCP$dIG#$dOCLCF$dOCLCQ
020 $a0866122656
020 $a9780866122658
035 $a(OCoLC)57391728
042 $apcc
050 00 $aTX911.3.M27$bK385 2005
082 00 $a647.94/068$222
100 1 $aKasavana, Michael L.,$d1947-
245 10 $aManaging front office operations /$cMichael L. Kasavana, Richard M. Brooks.
250 $a7th ed.
260 $aLansing, Mich. :$bEducational Institute, American Hotel & Lodging Association,$c2005.
300 $axvi, 645 pages :$billustrations ;$c23 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references and index.
505 0 $aThe lodging industry -- Hotel organization -- Front office operations -- Reservations -- Registration -- Communications and guest services -- Security and the lodging industry -- Front office accounting -- Check-out and account settlement -- The role of housekeeping in hospitality operations -- The front office audit -- Planning and evaluating operations -- Revenue management -- Managing human resources -- Appendix: Internet concepts -- Forms for night audit problem.
650 0 $aHotel management.
650 7 $aHotel management.$2fast$0(OCoLC)fst00961743
700 1 $aBrooks, Richard M.
938 $aBaker & Taylor$bBKTY$c71.95$d76.90$i0866122656$n0006206864$sactive
938 $aBaker and Taylor$bBTCP$nBK0006945643
938 $aIngram$bINGR$n9780866122658
938 $aYBP Library Services$bYANK$n2186145
029 1 $aAU@$b000026519389
029 1 $aNLGGC$b27240621X
029 1 $aNZ1$b9067229
029 1 $aYDXCP$b2186145
994 $aZ0$bPMR
948 $hNO HOLDINGS IN PMR - 101 OTHER HOLDINGS