| Record ID | ia:goldenrulesofcus0000sewe |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/goldenrulesofcus0000sewe/goldenrulesofcus0000sewe_marc.xml |
| Download MARC binary | https://www.archive.org/download/goldenrulesofcus0000sewe/goldenrulesofcus0000sewe_meta.mrc |
LEADER: 01280cam 2200421M 4500
001 ocm59050125
003 OCoLC
005 20200602173809.0
008 050417s1991 enkak 000 0 eng d
040 $aUKV3G$beng$cUKV3G$dUKM$dOCLCG$dOCLCQ$dOCLCF$dOCLCO$dOCLCQ
015 $aGB9103566$2bnb
016 7 $a010656336$2Uk
019 $a22766315
020 $a0091748437
020 $a9780091748432
020 $a0091748445$q(pbk.)
020 $a9780091748449$q(pbk.)
035 $a(OCoLC)59050125$z(OCoLC)22766315
050 4 $aHF5415.5
082 04 $a658.812$220
100 1 $aSewell, Carl.
245 14 $aThe golden rules of customer care /$cby Carl Sewell and Paul B. Brown.
260 $bBusiness Books,$c1991.
300 $axx, 175 pages
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
650 0 $aCustomer services$xManagement.
650 7 $aCustomer services$xManagement.$2fast$0(OCoLC)fst00885552
653 $aCustomer services
700 1 $aBrown, Paul Burton,$d1942-
029 1 $aAU@$b000007664219
029 1 $aNZ1$b2604470
029 1 $aUKWLT$b86398
029 1 $aUNITY$b014126117
029 1 $aUNITY$b060746270
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 41 OTHER HOLDINGS