| Record ID | ia:fivestarcustomer0000saxt |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/fivestarcustomer0000saxt/fivestarcustomer0000saxt_marc.xml |
| Download MARC binary | https://www.archive.org/download/fivestarcustomer0000saxt/fivestarcustomer0000saxt_meta.mrc |
LEADER: 01673cam 22004454a 4500
001 ocm62759308
003 OCoLC
005 20211112024901.0
008 051214s2005 mauc 000 0 eng
040 $aNLM$beng$cNLM$dBAKER$dTXH$dPAU$dCGC$dBTCTA$dYDXCP$dOCLCF$dOCLCQ$dOCLCO$dOCLCQ
016 7 $a101263557$2DNLM
019 $a1048992083
020 $a9781578396979
020 $a1578396972
035 $a(OCoLC)62759308$z(OCoLC)1048992083
042 $apcc
043 $an-us---
050 4 $aR728$b.S298 2005
060 00 $a2005 O-183
060 10 $aW 80$bS273f 2005
100 1 $aSaxton, James W.
245 10 $aFive-star customer service :$ba step-by-step guide for physician practices /$cJames W. Saxton, Maggie M. Finkelstein.
246 30 $aStep-by-step guide for physician practices
260 $aMarblehead, MA :$bHCPro,$c©2005.
300 $ax, 100 pages :$bportraits +$e1 CD-ROM (4 3/4 in.)
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
520 $aAccompanying CD-ROM contains ... "several tools to help you get started and to maintain a five-star service concept."--Page vii.
650 0 $aMedicine$xPractice.
650 12 $aPractice Management, Medical$xstandards.
651 2 $aUnited States.
650 7 $aMedicine$xPractice.$2fast$0(OCoLC)fst01015014
700 1 $aFinkelstein, Maggie M.
938 $aBaker & Taylor$bBKTY$c99.00$d.00$i1578396972$n0006614482$sactive
938 $aBaker and Taylor$bBTCP$nBK0006614482
938 $aYBP Library Services$bYANK$n2270486
029 0 $aNLM$b101263557
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 12 OTHER HOLDINGS