| Record ID | ia:eservicenewdirec0000unse_2002 |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/eservicenewdirec0000unse_2002/eservicenewdirec0000unse_2002_marc.xml |
| Download MARC binary | https://www.archive.org/download/eservicenewdirec0000unse_2002/eservicenewdirec0000unse_2002_meta.mrc |
LEADER: 07888cam 2201333Ma 4500
001 ocn568038274
003 OCoLC
005 20200630090854.0
008 020213s2002 nyua ob 001 0 eng d
006 m o d
007 cr cn|||||||||
010 $z 2002022192
040 $aCCO$beng$epn$cCCO$dE7B$dOCLCQ$dUV0$dYDXCP$dKAG$dIDEBK$dDKDLA$dMHW$dB24X7$dOCLCQ$dEBLCP$dOCLCO$dOCLCQ$dOCLCF$dOCLCQ$dAU@$dOCLCQ$dDEBSZ$dOCLCQ$dN$T$dYDX$dAZK$dOCLCQ$dLOA$dAGLDB$dOCLCQ$dICA$dOCLCQ$dMOR$dPIFBR$dZCU$dOCLCQ$dMERUC$dOCLCQ$dTCJ$dOCLCQ$dU3W$dD6H$dSTF$dVNS$dWRM$dVTS$dICG$dNLE$dINT$dVT2$dCOO$dOCLCQ$dUKMGB$dWYU$dOCLCQ$dDKC$dOCLCQ$dM8D$dUKAHL$dS9I$dOCLCQ$dINARC$dUKCRE$dOCLCA$dBOL
015 $aGBB7C1684$2bnb
015 $aGBA280019$2bnb
016 7 $a018413979$2Uk
019 $a171272135$a228172902$a228172903$a475462793$a648261207$a814502413$a842289493$a959953603$a960087884$a961684361$a962677521$a965984379$a988422032$a992058013$a994551507$a1037793280$a1038593261$a1055368243$a1058595216$a1081203539$a1096677394$a1114414607$a1149016158$a1153522893
020 $a9781315291277$q(electronic bk.)
020 $a1315291274$q(electronic bk.)
020 $a0765608073
020 $a9780765608079
020 $z076562009X
020 $z9780765620095
020 $z9780765608062
020 $z0765608065
020 $z1280934166
020 $z9781280934162
035 $a(OCoLC)568038274$z(OCoLC)171272135$z(OCoLC)228172902$z(OCoLC)228172903$z(OCoLC)475462793$z(OCoLC)648261207$z(OCoLC)814502413$z(OCoLC)842289493$z(OCoLC)959953603$z(OCoLC)960087884$z(OCoLC)961684361$z(OCoLC)962677521$z(OCoLC)965984379$z(OCoLC)988422032$z(OCoLC)992058013$z(OCoLC)994551507$z(OCoLC)1037793280$z(OCoLC)1038593261$z(OCoLC)1055368243$z(OCoLC)1058595216$z(OCoLC)1081203539$z(OCoLC)1096677394$z(OCoLC)1114414607$z(OCoLC)1149016158$z(OCoLC)1153522893
037 $b00023958
050 4 $aHF5548.32$b.E1875 2002eb
055 3 $aHF5548.32$b.E88 2002
072 7 $aKMPP, KNPR$2bicssc
072 7 $aBUS$x082000$2bisacsh
072 7 $aBUS$x041000$2bisacsh
072 7 $aBUS$x042000$2bisacsh
072 7 $aBUS$x085000$2bisacsh
082 04 $a658.8/4$221
084 $a83.68$2bcl
084 $aQR 700$2rvk
245 00 $aE-Service :$bnew directions in theory and practice /$cedited by Roland T. Rust and P.K. Kannan.
246 3 $aEService :$bnew directions in theory and practice
260 $aArmonk, N.Y. :$bM.E. Sharpe,$c©2002.
300 $a1 online resource (xii, 336 pages) :$billustrations
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
340 $gpolychrome.$2rdacc$0http://rdaregistry.info/termList/RDAColourContent/1003
347 $atext file$2rdaft$0http://rdaregistry.info/termList/fileType/1002
504 $aIncludes bibliographical references and index.
520 $aThis text provides a collection of different perspectives on ''e-Service'' and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.
588 0 $aPrint version record.
505 0 $a6 e-Service Environment Impacts of Web Interface Characteristics on Consumers' Online Shopping BehaviorPart II Business Opportunities and Strategies; 7 Smart Versus Dumb Service Strategies A Framework for e-Business Intensity; 8 Real-Time Marketing in e-Services; 9 A Survey of Recommendation Systems in Electronic Commerce; 10 The Wireless Rules for e-Service Critical Issues for Managers and Researchers; Part III Public-Sector Opportunities; 11 e-Learning Fifth-Generation Learning and Its Impact on.
546 $aEnglish.
650 0 $aElectronic commerce.
650 0 $aCustomer services.
650 7 $aBUSINESS & ECONOMICS$xIndustrial Management.$2bisacsh
650 7 $aBUSINESS & ECONOMICS$xManagement.$2bisacsh
650 7 $aBUSINESS & ECONOMICS$xManagement Science.$2bisacsh
650 7 $aBUSINESS & ECONOMICS$xOrganizational Behavior.$2bisacsh
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 7 $aElectronic commerce.$2fast$0(OCoLC)fst00906906
650 7 $aElectronic Commerce$2gnd
650 17 $aE-commerce.$2gtt
650 17 $aDienstensector.$2gtt
650 7 $aAufsatzsammlung$2gnd
655 4 $aElectronic books.
655 4 $aComputer network resources.
655 7 $aElectronic books.$2gtlm
700 1 $aRust, Roland T.
700 1 $aKannan, P. K.
856 40 $3Books24x7$uhttp://www.books24x7.com/marc.asp?bookid=20753
856 40 $3ebrary$uhttp://site.ebrary.com/id/10178064
856 40 $3EBSCOhost$uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1360659
856 40 $3MyiLibrary$uhttp://www.myilibrary.com?id=93416
856 40 $3ProQuest Ebook Central$uhttps://public.ebookcentral.proquest.com/choice/publicfullrecord.aspx?p=3060563
856 40 $3ProQuest Ebook Central$uhttps://public.ebookcentral.proquest.com/choice/publicfullrecord.aspx?p=302437
856 40 $3VLeBooks$uhttp://www.vlebooks.com/vleweb/product/openreader?id=none&isbn=9781315291284
856 40 $uhttps://nls.ldls.org.uk/welcome.html?ark:/81055/vdc_100046079019.0x000001
856 40 $uhttp://VH7QX3XE2P.search.serialssolutions.com/?V=1.0&L=VH7QX3XE2P&S=JCs&C=TC0000279193&T=marc&tab=BOOKS
856 41 $3MyiLibrary, Table of contents$uhttp://www.myilibrary.com?id=93416&ref=toc
856 4 $3Available from Skillsoft Books Business Pro$idbcode=AAQWS; providercode=PRVAEB$uhttps://cornell-library.skillport.com/skillportfe/main.action?assetid=20753
856 40 $uhttp://www.vlebooks.com/vleweb/product/openreader?id=none&isbn=9781315291277
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009855475&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=009855475etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009855475&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 42 $3The Charles R. Anderson Endowment Fund Home Page$uhttp://hdl.library.upenn.edu/1017.12/366187
856 40 $uhttps://archive.org/details/eservicenewdirec0000unse$zFree eBook from the Internet Archive
856 40 $uhttps://openlibrary.org/books/OL8054704M$zAdditional information and access via Open Library
856 40 $uhttp://ebookcentral.proquest.com/lib/ucreative-ebooks/detail.action?docID=302437$zConnect to Ebook.
856 40 $uhttp://site.ebrary.com/lib/berkeley/Doc?id=10178064$zAccess provided by Berkeley Law Library
938 $aAskews and Holts Library Services$bASKH$nAH32996101
938 $aAskews and Holts Library Services$bASKH$nAH33361106
938 $aBooks 24x7$bB247$nbkb00020753
938 $aProQuest Ebook Central$bEBLB$nEBL302437
938 $aebrary$bEBRY$nebr10178064
938 $aEBSCOhost$bEBSC$n1360659
938 $aProQuest MyiLibrary Digital eBook Collection$bIDEB$n93416
938 $aYBP Library Services$bYANK$n15642870
938 $aYBP Library Services$bYANK$n14688227
938 $aYBP Library Services$bYANK$n2622975
938 $aYBP Library Services$bYANK$n13199270
938 $aInternet Archive$bINAR$neservicenewdirec0000unse
029 1 $aAU@$b000050898762
029 1 $aAU@$b000053014159
029 1 $aAU@$b000053220761
029 1 $aAU@$b000065179512
029 1 $aDEBBG$bBV044125149
029 1 $aDEBSZ$b449099032
029 1 $aDEBSZ$b454886357
029 1 $aDEBSZ$b484693603
029 1 $aNZ1$b12062995
029 1 $aUKMGB$b018413979
994 $aZ0$bP4A
948 $hHELD BY P4A - 1101 OTHER HOLDINGS