| Record ID | ia:dorightthinghowd00park |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/dorightthinghowd00park/dorightthinghowd00park_marc.xml |
| Download MARC binary | https://www.archive.org/download/dorightthinghowd00park/dorightthinghowd00park_meta.mrc |
LEADER: 01150cam a2200301 a 4500
001 2007018393
003 DLC
005 20080722162744.0
008 070514s2008 njua 001 0 eng
010 $a 2007018393
020 $a9780132343343 (hardback : alk. paper)
020 $a0132343347 (hardback : alk. paper)
035 $a(OCoLC)ocn128236573
035 $a(OCoLC)128236573$z(OCoLC)154806633
040 $aDLC$cDLC$dBAKER$dBTCTA$dYDXCP$dC#P$dDLC
043 $an-us---
050 00 $aHE9803.S68$bP37 2008
082 00 $a387.7068/3$222
100 1 $aParker, James F.$q(James Francis),$d1947-
245 10 $aDo the right thing :$bhow dedicated employees create loyal customers and large profits /$cJames F. Parker.
260 $aUpper Saddle River, N.J. :$bWharton School Pub.,$cc2008.
300 $aix, 263 p. :$bill. ;$c21 cm.
500 $aIncludes index.
610 20 $aSouthwest Airlines Co.$xManagement.
650 0 $aAirlines$zUnited States$xManagement.
650 0 $aCustomer relations$zUnited States.
650 0 $aCustomer services$zUnited States.
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/toc/ecip0718/2007018393.html