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LEADER: 04210cam 22006734a 4500
001 ocm46565225
003 OCoLC
005 20220922021623.0
008 010316s2001 nyua b 001 0 eng
010 $a 2001030724
040 $aDLC$beng$cDLC$dOCLCQ$dBAKER$dBTCTA$dUQ1$dYDXCP$dOCLCG$dIG#$dSIRPL$dEXW$dOCLCQ$dS4S$dOCLCO$dOCLCF$dOCLCQ$dI8M$dOCLCQ$dCPO$dOCLCQ$dIL4J6$dOCLCO
019 $a316330618
020 $a0071369821$q(acid-free paper)
020 $a9780071369824$q(acid-free paper)
020 $a0071203702$q(pbk.)
020 $a9780071203708$q(pbk.)
035 $a(OCoLC)46565225$z(OCoLC)316330618
042 $apcc
050 00 $aHD69.P75$bB38 2001
082 00 $a658.4/013$221
100 1 $aBarkley, Bruce,$d1939-
245 10 $aCustomer-driven project management :$bbuilding quality into project process /$cBruce T. Barkley, James H. Saylor.
250 $a2nd ed.
260 $aNew York :$bMcGraw-Hill,$c©2001.
300 $axxxv, 609 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 591-593) and index.
505 00 $tProject Management in the E-World: Changing Rules and Roles --$tLeveraging Customer Value --$tLinkages to Quality --$tBusiness-to-Business (B2B) --$tMain Points --$tCustomer-Driven Quality and Scheduling --$tQuality Tools and Techniques --$tTools --$tScheduling as Team Motivator --$tQuality Is Scheduled --$tProject Quality Management Principles: The Backdrop to Scheduling --$tQuality as Driver --$tProject Planning --$tScheduling --$tBaselining the Schedule Is a Quality Management Action --$tResource Planning --$tLong-Term Staff Planning --$tPreparing Staffing Policy and Plans --$tSchedule Review --$tMain Points --$tProject Management and Quality --$tWhy Customer-Driven Project Management? --$tCustomer-Driven Project Management --$tMain Points --$tHistorical Perspective on Project Quality Management --$tFoundation of Project Management --$tFoundation of Total Quality Management --$tProject Quality Management --$tThe Quality Movement --$tQuality Planning --$tQuality Assurance --$tQuality Control --$tContinuous Process Involvement --$tWhat's Next in Quality: Future Issues and Opportunities --$tMain Points --$tLeadership and Quality --$tCDPM Requires a Total Quality Management Environment --$tProject Management System --$tCDPM Team Structure --$tMain Points --$tThe Eight-Step Process --$tFocus --$tTeamwork --$tCustomer-Driven Project Management Improvement Methodology --$tMain Points --$tA Summary of Tools --$tCustomer-Driven Teams --$tPeople Involvement Tools and Techniques --$tDefinition Tools and Techniques --$tUnderstanding Tools and Techniques.
520 8 $aAnnotation.
650 0 $aProject management.
650 0 $aTotal quality management.
650 2 $aTotal Quality Management
650 6 $aGestion de projet.
650 6 $aQualité totale.
650 7 $aProject management.$2fast$0(OCoLC)fst01078797
650 7 $aTotal quality management.$2fast$0(OCoLC)fst01153015
650 7 $aProject management.$2nli
650 7 $aTotal quality management.$2nli
650 7 $aCustomer services$xManagement.$2nli
650 7 $aSatisfaction du consommateur.$2rasuqam
650 7 $aQualité totale.$2rasuqam
650 7 $aGestion de la qualité$2rasuqam
650 17 $aGestion de projet.$2rasuqam
700 1 $aSaylor, James H.,$d1947-
856 41 $3Table of contents$uhttp://catdir.loc.gov/catdir/toc/mh021/2001030724.html
856 42 $3Contributor biographical information$uhttp://catdir.loc.gov/catdir/bios/mh041/2001030724.html
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/description/mh021/2001030724.html
938 $aBaker & Taylor$bBKTY$c53.00$d53.00$i0071369821$n0003658652$sactive
938 $aBaker and Taylor$bBTCP$n2001030724
938 $aIngram$bINGR$n9780071369824
938 $aYBP Library Services$bYANK$n1747776
029 1 $aAU@$b000022533136
029 1 $aAU@$b000023831574
029 1 $aIG#$b9780071369824
029 1 $aNZ1$b6180518
994 $aZ0$bGTX
948 $hNO HOLDINGS IN GTX - 194 OTHER HOLDINGS