| Record ID | ia:customercentered00whit |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/customercentered00whit/customercentered00whit_marc.xml |
| Download MARC binary | https://www.archive.org/download/customercentered00whit/customercentered00whit_meta.mrc |
LEADER: 02515cam 2200637 a 4500
001 ocm33898279
003 OCoLC
005 20100713191257.0
008 951130s1996 maua b 001 0 eng
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050 00 $aHF5415.3$b.W49 1996
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084 $a85.40$2bcl
084 $aQP 620$2rvk
084 $aQW 300$2rvk
100 1 $aWhiteley, Richard C.
245 10 $aCustomer centered growth :$bfive proven strategies for building competitive advantage /$cRichard Whiteley and Diane Hessan.
260 $aReading, Mass. :$bAddison-Wesley Pub.,$cc1996.
300 $ax, 320 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references (p. 301-304) and index.
650 0 $aConsumer satisfaction.
650 0 $aCompetition.
650 0 $aStrategic planning.
650 17 $aKlantgerichtheid.$2gtt
650 17 $aStrategische planning.$2gtt
650 17 $aMarketing.$2gtt
650 6 $aConsommateurs$xSatisfaction.
650 6 $aConcurrence.
650 6 $aPlanification stratégique.
650 07 $aKundenmanagement.$2swd
650 07 $aUnternehmenswachstum.$2swd
650 07 $aWettbewerbsvorteil.$2swd
700 1 $aHessan, Diane.
856 4 $3Table of Contents$uhttp://lcweb.loc.gov/catdir/toc/95051041.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/enhancements/fy0830/95051041-d.html
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