| Record ID | ia:creatingcustomer0000lint |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/creatingcustomer0000lint/creatingcustomer0000lint_marc.xml |
| Download MARC binary | https://www.archive.org/download/creatingcustomer0000lint/creatingcustomer0000lint_meta.mrc |
LEADER: 01816cam 2200493Ia 4500
001 ocm31931209
003 OCoLC
005 20210202084318.0
008 950203s1994 enk 001 0 eng d
040 $aRVE$beng$cRVE$dNLGGC$dBAKER$dYDXCP$dSINLB$dDEBBG$dOCL$dOCLCF$dOCLCQ$dOCLCO$dAPUMS$dOCLCO$dOCLCQ
019 $a982695303
020 $a0273607111
020 $a9780273607113
035 $a(OCoLC)31931209$z(OCoLC)982695303
050 4 $aHF5415.5$b.L554 1994
082 04 $a658.812$220
084 $a85.40$2bcl
084 $aQP 620$2rvk
100 1 $aLinton, Ian.
245 10 $aCreating a customer focused company :$b25 proven customer service strategies /$cIan Linton.
260 $aLondon :$bFinancial Times :$bPitman,$c1994.
300 $avi, 220 pages ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
650 0 $aCustomer services.
650 0 $aConsumer satisfaction.
650 7 $aConsumer satisfaction.$2fast$0(OCoLC)fst00876403
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 17 $aKlantgerichtheid.$2gtt
650 17 $aKlantenservice.$2gtt
650 7 $aKundenorientierung$2gnd
655 7 $aRatgeber.$2swd
730 0 $aFinancial times (London, England)
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016656758&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
938 $aBaker & Taylor$bBKTY$c72.50$d65.25$i0273607111$n0002524104$sactive
938 $aYBP Library Services$bYANK$n100034586
029 1 $aAU@$b000011088458
029 1 $aDEBBG$bBV023474486
029 1 $aHR0$b0273607111
029 1 $aNLGGC$b121236234
029 1 $aUNITY$b056278543
994 $aZ0$bP4A
948 $hHELD BY P4A - 63 OTHER HOLDINGS