| Record ID | ia:closetocustomer200donn |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/closetocustomer200donn/closetocustomer200donn_marc.xml |
| Download MARC binary | https://www.archive.org/download/closetocustomer200donn/closetocustomer200donn_meta.mrc |
LEADER: 01663cam 2200457 a 4500
001 ocm23650087
003 OCoLC
005 20100921152535.0
008 910408s1992 ilu 000 0 eng
010 $a 91003637
040 $aDLC$cDLC$dAGL$dOCLCQ$dBTCTA$dYDXCP$dBAKER
020 $a1556235690
020 $a9781556235696
035 $a(OCoLC)23650087
050 00 $aHF5415.5$b.D65 1992
070 0 $aHF5415.5.D65$b1992
072 0 $aE720
072 0 $aX700
082 00 $a658.8/12$220
100 1 $aDonnelly, James H.
245 10 $aClose to the customer :$b25 management tips from the other side of the counter /$cJames H. Donnelly, Jr.
260 $aHomewood, Ill. :$bBusiness One Irwin,$cc1992.
300 $ax, 214 p. ;$c21 cm.
650 0 $aCustomer services$xManagement.
650 0 $aConsumer satisfaction.
650 0 $aSupervision of employees.
650 0 $aLeadership.
938 $aBaker and Taylor$bBTCP$n91003637 //r95
938 $aYBP Library Services$bYANK$n1170033
938 $aBaker & Taylor$bBKTY$c24.95$d18.71$i1556235690$n0001955245$sactive
952 $a23650087$zDLC$bLIBRARY OF CONGRESS$hFull$iLCC$kDDC$u20080408
952 $a189057477$zPAU$bUNIV OF PENNSYLVANIA$hFull$iLCC$kDDC$u20100710
952 $a368247462$zUBY$bBRIGHAM YOUNG UNIV LIBR$hFull$iLCC$kDDC$u20100803
952 $a476721936$zTEU$bTEMPLE UNIV$hFull$u20100713
952 $a485979446$zN15$bNEW YORK UNIV, GROUP BATCHLOAD$hFull$iLCC$kDDC$u20100804
029 1 $aNLGGC$b097496669
029 1 $aYDXCP$b1170033
029 1 $aNZ1$b4089980
029 1 $aAU@$b000008050771
994 $aZ0$bPMR
948 $hNO HOLDINGS IN PMR - 790 OTHER HOLDINGS