MARC record from Internet Archive

LEADER: 01487cam a2200265 a 4500
001 238759
005 19970501095955.0
008 960212s1996 maua 001 0 eng
010 $a 96010216 $o34283015
035 $9ACV-7345
040 $aDLC$cDLC$dSQU$dXIM
020 $a0875846513 (alk. paper)
050 00 $aHD56$b.K35 1996
082 00 $a658.4/012$220
049 $aXIMM
100 1 $aKaplan, Robert S.
245 14 $aThe balanced scorecard :$btranslating strategy into action /$cRobert S. Kaplan, David P. Norton.
260 $aBoston, Mass. :$bHarvard Business School Press,$cc1996.
300 $axi, 322 p. :$bill. ;$c24 cm.
500 $aIncludes index.
505 0 $a Measurement and management in the information age -- Why does business need a balanced scorecard? -- Pt.1. Measuring business strategy -- Financial perspective -- Customer perspective -- Internal-business-process perspective -- Learning and growth perspective -- Linking balanced scorecard measures to your strategy -- Structure and strategy -- Pt.2. Managing business strategy -- Achieving strategic alignment: from top to bottom -- Targets, resource allocation, initiatives, and budgets -- Feedback and the strategic learing process -- Implementing a balanced scorecard management program -- Appendix: building a balanced scorecard -- Index.
650 0 $aIndustrial productivity$xMeasurement.
650 0 $aStrategic planning.
650 0 $aOrganizational effectiveness$xEvaluation.
700 1 $aNorton, David P.