It looks like you're offline.
Open Library logo
additional options menu

MARC record from Internet Archive

LEADER: 03785cam 2200661 a 4500
001 ocm85691517
003 OCoLC
005 20221013115102.0
008 070207s2007 enka b 001 0 eng
040 $aUKM$beng$cUKM$dBTCTA$dBAKER$dC#P$dBWK$dYDXCP$dIXA$dNLGGC$dW2U$dBDX$dUKMGB$dOCLCF$dOCLCQ$dI8M$dZ0P$dOCLCQ$dCPO$dMM9$dOCLCQ$dNZTOI$dEZ9$dOCLCQ$dOCLCO
015 $aGBA716605$2bnb
016 7 $a013683764$2Uk
019 $a271294139$a1112097644$a1200101517
020 $a9781403993441$q(hbk.)
020 $a1403993440$q(hbk.)
020 $a9780230582019
020 $a023058201X
035 $a(OCoLC)85691517$z(OCoLC)271294139$z(OCoLC)1112097644$z(OCoLC)1200101517
042 $aukblcatcopy
050 4 $aBF575.A85$bT69 2007
072 7 $aKJMV2$2bicssc
072 7 $aBUS$2eflch
082 04 $a158.26$222
084 $a85.08$2bcl
100 1 $aTownend, Anni.
245 10 $aAssertiveness and diversity /$cAnni Townend.
260 $aBasingstoke :$bPalgrave Macmillan,$c2007.
300 $axviii, 270 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references and index.
505 0 $a1. Introduction -- 2. Philosophy of assertiveness -- 3. Positive self-assertion -- 4. Assertive communication -- 5. Assertive relationships -- 6. Managing conflict -- 7. Dealing with bullying -- 8. Models for working with personality differences -- 9. Using the MBTI -- 10. Using FIRO-B -- 11. Belbin team roles -- 12. The learning cycle and learning styles -- 13. Multicultural differences -- 14. Differences in sexual orientation -- 15. Gender difference -- 16. Working with multicultural differences -- 17. Making the business case for diversity -- 18. Meeting the work-life balance needs of employees -- 19. Corporate ombuds -- 20. Workplace counseling -- 21. The power of assertive relationships -- 22. 360 review feedback -- 23. Assertive leadership -- 24. Coaching -- 25. Promoting happiness at work -- 26. Conclusions.
520 1 $a"This book explores the relationship between being able to be truly oneself and being assertive. It illustrates with personal stories and case studies how individuals, teams, and organizations can make a difference. They can make it possible for everyone to be valued for who they are and respected for what they do, through connection and relationship."--Jacket.
540 $aBritish Library not licensed to copy$c0.$5Uk
650 0 $aAssertiveness (Psychology)
650 0 $aOrganizational behavior.
650 2 $aAssertiveness
650 6 $aAssertivité.
650 6 $aComportement organisationnel.
650 7 $aAssertiveness (Psychology)$2fast$0(OCoLC)fst00819028
650 7 $aOrganizational behavior.$2fast$0(OCoLC)fst01047801
650 17 $aAssertiviteit.$2gtt
650 17 $aLeiderschap.$2gtt
650 17 $aDiversiteit.$2gtt
856 4 $uhttps://fsso.springer.com/federation/init?entityId=https%3A%2F%2Felibrary.exeter.ac.uk%2Fidp%2Fshibboleth&returnUrl=https://link.springer.com/10.1057/9780230582019$zAvailable online via Springer E-books. Please select find institution via Shibboleth and log in using your Exeter IT login, if prompted.
938 $aBlackwell Book Service UK$bBBUK$nL9765158$c25.00
938 $aBaker & Taylor$bBKTY$c42.50$d42.50$i1403993440$n0007031000$sactive
938 $aBrodart$bBROD$n06628400$c$59.00
938 $aBaker and Taylor$bBTCP$nBK0007031000
938 $aYBP Library Services$bYANK$n2541695
029 1 $aAU@$b000042229289
029 1 $aAU@$b000043098775
029 1 $aNZ1$b11516817
029 1 $aUKMGB$b013683764
029 1 $aUNITY$b108185036
994 $aZ0$bGTX
948 $hNO HOLDINGS IN GTX - 166 OTHER HOLDINGS