Die Erstellung einer hohen Dienstleistungsqualitat hat sich in den vergangenen Jahren zu einem zentralen Wettbewerbsfaktor entwickelt.
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Previews available in: German
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Edition | Availability |
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1
Qualitätsmanagement für Dienstleistungen: Grundlagen, Konzepte, Methoden
January 11, 2006, Springer
Hardcover
in German
- 6., überarb. u. erweit. Aufl. edition
3540277463 9783540277460
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2
Qualitätsmanagement für Dienstleistungen: Grundlagen, Konzepte, Methoden
May 23, 2004, Springer
Hardcover
in German
- 5., verb. Aufl. edition
3540202927 9783540202929
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- Created April 30, 2008
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July 29, 2014 | Edited by ImportBot | import new book |
April 6, 2014 | Edited by ImportBot | Added IA ID. |
August 12, 2010 | Edited by IdentifierBot | added LibraryThing ID |
April 14, 2010 | Edited by Open Library Bot | Linked existing covers to the edition. |
April 30, 2008 | Created by an anonymous user | Imported from amazon.com record |