How to Deal with Difficult Customers / Lists

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When	What	Who	Comment
23 seconds ago	A’s Language (list) - diff	CE Jensen	Added McGuffey's third eclectic reader to the list.
27 seconds ago	A’s Language (list) - diff	CE Jensen	Added McGuffey's First Eclectic Reader to the list.
1 minute ago	A’s Language (list) - diff	CE Jensen	Added McGuffey's second eclectic reader to the list.
1 minute ago	A's Grade 3-4 (list) - diff	CE Jensen	Added McGuffey's second eclectic reader to the list.
3 minutes ago	A's Grade 3-4 (list) - diff	CE Jensen	Added McGuffey's First Eclectic Reader to the list.