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Entwicklung einer Methodik zur Informations- und Datenmodellierung in IT-Service-Management-Prozessen am Beispiel der ITIL®-Prozesse 'service level management' und 'configuration management': Ein Vergleich zwischen ITIL® und eTOM®
2010, GRIN Verlag GmbH
in German
3638939995 9783638939997
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May 25, 2022 | Created by ImportBot | Imported from Better World Books record |