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James W. Saxton

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Communication strategies to help patients H.E.A.L.

by James W. Saxton First published in 2006 — 2 editions

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The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service

by James W. Saxton First published in 2003 — 2 editions
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Five-star Customer Service: A Step-by-step Guide for Physician Practices

by James W. Saxton and Maggie M. Finkelstein First published in 2005 — 1 edition
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Managed care success: reducing risk while increasing patient satisfaction

by James W. Saxton First published in 1998 — 1 edition
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The Top 15 Policies And Procedures to Reduce Liability for Physician Practices

by James W. Saxton First published in 2005 — 1 edition

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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement

by James W. Saxton, Esq. and Maggie M. Finkelstein, and Esq. First published in 2014 — 1 edition

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OLID: OL220240A

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Created April 1, 2008
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September 6, 2008	Edited by RenameBot	fix author name
April 1, 2008	Created by an anonymous user	initial import