Lists (2) | Open Library

Call Center / WFM
by Shawn Livengood
1 item Last modified September 1, 2013

Books about call centers or Workforce Management
Leadership
by Shawn Livengood
4 items Last modified September 1, 2013

Books about leadership

Recent Activity

When	What	Who	Comment
September 1, 2013	Call Center / WFM (list)	Shawn Livengood	Created a new list.
September 1, 2013	Leadership (list) - diff	Shawn Livengood	Added Silos, politics & turf wars to the list.
September 1, 2013	Leadership (list) - diff	Shawn Livengood	Added The five temptations of a CEO to the list.
September 1, 2013	Leadership (list) - diff	Shawn Livengood	Added Death by Meeting to the list.
September 1, 2013	Leadership (list)	Shawn Livengood	Created a new list.