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Service excellence
Services Marketing Conference ...

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Service excellence
marketing's impact on performance.

Published 1989 by American Marketing Association in Chicago, Ill .
Written in English.

Edition Notes

Includes bibliographical references.
Papers from the 8th Annual Services Marketing Conference held Oct. 22-25, 1989, in San Francisco, Calif.

Series
Proceedings series, Proceedings series (American Marketing Association)

Classifications

Dewey Decimal Class
658.8
Library of Congress
HF5415.1 .S47 1989

The Physical Object

Pagination
vi, 188 p. :
Number of pages
188

ID Numbers

Open Library
OL2198301M
ISBN 10
0877572003
LC Control Number
89018069
Goodreads
5068001

History Created December 10, 2009 · 2 revisions Download catalog record: RDF / JSON

December 4, 2010 Edited by Open Library Bot Added subjects from MARC records.
December 10, 2009 Created by WorkBot add works page