An edition of The Baldrige
(1992)
The Baldrige
what it is, how it's won, how to use it to improve quality in your company
by Christopher W. L. Hart, Christopher W. Hart, and Christopher E. Bogan
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Previews available in: English
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| Edition | Availability |
|---|---|
1
The Baldrige: What It Is, How It's Won, How to Use It to Improve Quality in Your Company
June 1992, Mcgraw-Hill
Hardcover
in English
0070269122 9780070269125
|
zzzz
Libraries near you:
WorldCat
|
|
2
The Baldrige: What It Is, How It's Won, How to Use It to Improve Quality in Your Company
June 1992, Mcgraw-Hill
in English
0070269122 9780070269125
|
zzzz
Libraries near you:
WorldCat
|
3
The Baldrige: what it is, how it's won, how to use it to improve quality in your company
1992, McGraw-Hill
in English
0070269122 9780070269125
|
aaaa
Libraries near you:
WorldCat
|
Book Details
Published in
New York
Table of Contents
The background to Baldrige
The Baldrige era
Navigating Baldrige
The Baldrige assessment process
The Baldrige scoring and evaluation process
The Baldrige structure
The first pillar : leadership
The second pillar : information and analysis
The third pillar : strategic quality planning
The fourth pillar : human resource development and management
The fifth pillar : management of process quality
The sixth pillar : quality and operational results
The seventh pillar : customer focus and satisfaction
The future of Baldrige
Executive exercises
Baldrige resources
Community, state, industry-specific, and national quality awards.
Edition Notes
Includes bibliographical references (p. 273-277) and index.
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| November 15, 2020 | Edited by MARC Bot | import existing book |
| November 27, 2019 | Edited by ImportBot | import existing book |
| July 30, 2019 | Edited by MARC Bot | associate edition with work OL3911546W |
| December 4, 2010 | Edited by Open Library Bot | Added subjects from MARC records. |
| December 10, 2009 | Created by WorkBot | add works page |