{"type": {"key": "/type/work"}, "title": "Stop Harming Customers", "subjects": ["Business"], "authors": [{"type": {"key": "/type/author_role"}, "author": {"key": "/authors/OL5570241A"}}], "key": "/works/OL36719009W", "latest_revision": 1, "revision": 1, "created": {"type": "/type/datetime", "value": "2023-09-17T16:44:04.920218"}, "last_modified": {"type": "/type/datetime", "value": "2023-09-17T16:44:04.920218"}}