{"type": {"key": "/type/work"}, "title": "Aufbau- und Ablauforganisatorische Ma\u00dfnahmen Bei der Implementierung Einer Crm-Strategie in Einer Unternehmung", "authors": [{"type": {"key": "/type/author_role"}, "author": {"key": "/authors/OL13151562A"}}], "key": "/works/OL36610261W", "latest_revision": 1, "revision": 1, "created": {"type": "/type/datetime", "value": "2023-09-17T06:50:39.135376"}, "last_modified": {"type": "/type/datetime", "value": "2023-09-17T06:50:39.135376"}}