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Subjects
Management, Organizational effectiveness, WorkflowShowing 1 featured edition. View all 1 editions?
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1
The power of business process improvement: 10 simple steps to increase effectiveness, efficiency, and adaptability
2010, American Management Association
in English
0814414788 9780814414781
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Book Details
Published in
New York
Table of Contents
Step 1: Develop the process inventory
Step 2: Establish the foundation
Step 3: Draw the process map
Step 4: Estimate time and cost
Step 5: Verify the process map
Step 6: Apply improvement techniques
Step 7: Create internal controls, tools, and metrics
Step 8: Test and rework
Step 9: Implement change
Step 10: Drive continuous improvement.
Edition Notes
Includes bibliographical references and index.
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