Click here to skip to this page's main content.

New Feature: You can now embed Open Library books on your website!   Learn More
Last edited by ImportBot
June 17, 2010 | History

The Manager's Book of Decencies 3 editions

Cover of: The Manager's Book of Decencies | Steve Harrison
About the Book

There is a philosophy of doing business that goes beyond the transfer of goods and services. It calls for a transfer of values known as of small decencies.This book shows the way.Steve Harrison, longtime management and corporate culture innovator, knows one simple truth: The long term success of any company, small or large, local or global, depends largely on its culture. Change a company's internal culture for the better, and results skyrocket. But can a manager really adjust the culture of an entire work force, especially in a large corporation? Small decencies make it easy, and in this book Harrison describes dozens of such decencies, all field-tested by the best companies in the world. All represent small changes that produce big results.Addressing concerns at every level of corporate culture, from the entry level to the CEO's office, Harrison shows how decencies will enhance communication, build teamwork, boost productivity, and create a stronger dedication to a shared mission company-wide. The Manager's Book of Decencies provides real-life examples of small decencies that result in major business impact, and that you can put to use in your company.What is a Small Decency?Greet coworkers authentically and personallyRemember to say thank you-or better yet, write thank you notesFor meetings you convene, be the first to sit down and the last to get upWelcome visitors by name. Better yet call them "guests"Answer your own telephoneGive away recognition when things go well; hoard responsibility when they don'tConvey bad news in personWhen you make a mistake, admit it and apologizeThe Manager's Book of Decencies delivers a top-to-bottom approach to creating the kind of positive corporate culture, which has shown time and again to improve performance, attract and retain top talent, promote well-behaved organizations, and advance a vision of shared values. This is crucial reading for every manager.

3 editions First published in 2007

Edition Read Locate Buy
Cover of: The Manager's Book of Decencies
April 4, 2007, McGraw-Hill
The Manager's Book of Decencies
in English
Cover of: The Manager's Book of Decencies
April 4, 2007, McGraw-Hill
The Manager's Book of Decencies
Hardcover in English - 1 edition
Cover of: The Manager's Book of Decencies
2007, McGraw-Hill
The Manager's Book of Decencies
Electronic resource in English

History Created October 26, 2009 · 4 revisions Download catalog record: RDF / JSON

June 17, 2010 Edited by ImportBot add details from OverDrive
April 28, 2010 Edited by Open Library Bot Linked existing covers to the work.
February 6, 2010 Edited by WorkBot add more information to works
October 26, 2009 Created by WorkBot add works page