An edition of Organizational behavior
(2001)
Organizational behavior
2nd ed.
by Steven Lattimore McShane and Mary Ann Young Von Glinow
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Organizational Behavior: Emerging Knowledge, Global Reality
2023, McGraw-Hill Education
in English
1266715509 9781266715501
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Organizational Behavior: Emerging Knowledge, Global Reality
2023, McGraw-Hill Education
in English
1264991789 9781264991785
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Organizational Behavior: Emerging Realities for the Workplace Revolution
January 2004, Irwin/McGraw-Hill
in English
0072931477 9780072931471
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Book Details
Table of Contents
Machine generated contents note: pt. One INTRODUCTION
ch. 1 Introduction To The Field Of Organizational Behavior
The Field Of Organizational Behavior
Historical Foundations of Organizational Behavior
Why Study Organizational Behavior?
Perspectives Of Organizational Effectiveness
Open Systems Perspective
Organizational Learning Perspective
High-Performance Work Practices (Hpwp) Perspective
Stakeholder Perspective
Connecting the Dots: Organizational Effectiveness and Organizational Behavior
Contemporary Challenges For Organizations
Globalization
Increasing Workforce Diversity
Emerging Employment Relationships
Anchors Of Organizational Behavior Knowledge
The Systematic Research Anchor
The Multidisciplinary Anchor
The Contingency Anchor
The Multiple Levels of Analysis Anchor
The Journey Begins
pt. Two INDIVIDUAL BEHAVIOR AND PROCESSES
ch. 2 Individual Behavior, Personality, And Values
Mars Model Of Individual Behavior And Performance
Employee Motivation
Ability
Role Perceptions
Situational Factors
Types Of Individual Behavior
Task Performance
Organizational Citizenship
Counterproductive Work Behaviors
Joining and Staying with the Organization
Maintaining Work Attendance
Personality In Organizations
Personality Determinants: Nature versus Nurture
Five-Factor Model of Personality
Jungian Personality Theory and the Myers-Briggs Type Indicator
Personality Testing in Organizations
Values In The Workplace
Types of Values
Values and Individual Behavior
Values Congruence
Ethical Values And Behavior
Three Ethical Principles
Moral Intensity, Ethical Sensitivity, Situational Influences, and Mindlessness
Supporting Ethical Behavior
Values Across Cultures
Individualism and Collectivism
Power Distance
Uncertainty Avoidance
Achievement-Nurturing Orientation
Caveats about Cross-Cultural Knowledge
ch. 3 Perceiving Ourselves And Others In Organizations
Self-Concept: How We Perceive Ourselves
Self-Concept Complexity, Consistency, and Clarity
Self-Enhancement
Self-Verification
Self-Evaluation
The Social Self
Self-Concept and Organizational Behavior
Perceiving The World Around Us
Perceptual Organization and Interpretation
Specific Perceptual Processes And Problems
Stereotyping in Organizations
Attribution Theory
Self-Fulfilling Prophecy
Contingencies of Self-Fulfilling Prophecy
Other Perceptual Effects
Improving Perceptions
Awareness of Perceptual Biases
Improving Self-Awareness
Meaningful Interaction
Global Mindset: Developing Perceptions Across Borders
Developing a Global Mindset
ch. 4 Workplace Emotions, Attitudes, And Stress
Emotions In The Workplace
Types of Emotions
Emotions, Attitudes, and Behavior
Cognitive Dissonance
Emotions and Personality
Managing Emotions At Work
Emotional Display Norms across Cultures
Emotional Dissonance
Emotional Intelligence
Assessing and Developing Emotional Intelligence at Work
Job Satisfaction
Job Satisfaction and Work Behavior
Job Satisfaction and Performance
Job Satisfaction and Customer Satisfaction
Job Satisfaction and Business Ethics
Organizational Commitment
Consequences of Affective and Continuance Commitment
Building Organizational Commitment
Work-Related Stress And Its Management
General Adaptation Syndrome
Consequences of Distress
Stressors: The Causes of Stress
Individual Differences in Stress
Managing Work-Related Stress
ch. 5 Employee Motivation
Employee Engagement
Employee Drives And Needs
Maslow's Needs Hierarchy Theory
Learned Needs Theory
Four-Drive Theory
Expectancy Theory Of Motivation
Expectancy Theory in Practice
Organizational Behavior Modification And Social Cognitive Theory
Organizational Behavior Modification
Social Cognitive Theory
Organizational Justice
Equity Theory
Procedural Justice
Goal Setting And Feedback
Characteristics of Effective Feedback
Sources of Feedback
Evaluating Goal Setting and Feedback
Job Design Practices
Job Design and Work Efficiency
Job Design and Work Motivation
Job Design Practices That Motivate
ch. 6 Decision Making And Creativity
Rational Choice Paradigm Of Decision Making
Rational Choice Decision-Making Process
Problems with the Rational Choice Paradigm
Identifying Problems And Opportunities
Problems with Problem Identification
Identifying Problems and Opportunities More Effectively
Searching For, Evaluating, And Choosing Alternatives
Problems with Goals
Problems with Information Processing
Problems with Maximization
Evaluating Opportunities
Emotions and Making Choices
Intuition and Making Choices
Making Choices More Effectively
Implementing Decisions
Evaluating Decision Outcomes
Escalation of Commitment
Evaluating Decision Outcomes More Effectively
Creativity
The Creative Process
Characteristics of Creative People
Organizational Conditions Supporting Creativity
Activities That Encourage Creativity
Employee Involvement In Decision Making
Benefits of Employee Involvement
Contingencies of Employee Involvement
pt. Three TEAM PROCESSES
ch. 7 Team Dynamics
Teams And Informal Groups
Informal Groups
Advantages And Disadvantages Of Teams
The Challenges of Teams
A MODEL OF TEAM EFFECTIVENESS
Organizational and Team Environment
Team Design Elements
Task Characteristics
Team Size
Team Composition
Team Processes
Team Development
Team Norms
Team Cohesion
Team Trust
Self-Directed Teams
Success Factors for Self-Directed Teams
Virtual Teams
Success Factors for Virtual Teams
Team Decision Making
Constraints on Team Decision Making
Team Structures to Improve Decision Making
ch. 8 Communicating In Teams And Organizations
The Importance Of Communication
A MODEL OF COMMUNICATION
Influences on Effective Encoding and Decoding
Communication Channels
Internet-Based Communication
Problems with Email
Workplace Communication through Social Media
Nonverbal Communication
Choosing The Best Communication Channel
Social Acceptance
Media Richness
Communication Channels and Persuasion
Communication Barriers (Noise)
Information Overload
Cross-Cultural And Gender Communication
Nonverbal Differences across Cultures
Gender Differences in Communication
Improving Interpersonal Communication
Getting Your Message Across
Active Listening
Improving Communication Throughout The Hierarchy
Workspace Design
Internet-Based Organizational Communication
Direct Communication with Top Management
Communicating Through The Grapevine
Grapevine Characteristics
Grapevine Benefits and Limitations
ch. 9 Power And Influence In The Workplace
The Meaning Of Power
Sources Of Power In Organizations
Legitimate Power
Reward Power
Coercive Power
Expert Power
Referent Power
Contingencies Of Power
Substitutability
Centrality
Visibility
Discretion
The Power Of Social Networks
Social Capital and Sources of Power
Gaining Power from Social Networks
Consequences Of Power
Influencing Others
Types of Influence Tactics
Consequences and Contingencies of Influence Tactics
Organizational Politics
Minimizing Organizational Politics
ch. 10 Managing Workplace Conflict
The Meaning And Consequences Of Conflict
Is Conflict Good or Bad?
The Emerging View: Constructive and Relationship Conflict
Conflict Process Model
Structural Sources Of Conflict In Organizations
Incompatible Goals
Differentiation
Interdependence
Scarce Resources
Ambiguous Rules
Communication Problems
Interpersonal Conflict Handling Styles
Choosing the Best Conflict Handling Style
Cultural and Gender Differences in Conflict Handling Styles
Structural Approaches To Conflict Management
Emphasizing Superordinate Goals
Reducing Differentiation
Improving Communication and Mutual Understanding
Reducing Task Interdependence
Increasing Resources
Clarifying Rules and Procedures
Third-Party Conflict Resolution
Choosing the Best Third-Party Intervention Strategy
Resolving Conflict Through Negotiation
Bargaining Zone Model of Negotiations
Strategies for Claiming Value
Strategies for Creating Value
Situational Influences on Negotiations
ch. 11 Leadership In Organizational Settings
What Is Leadership?
Shared Leadership
Competency Perspective Of Leadership
Authentic Leadership
Competency Perspective Limitations and Practical Implications
Behavioral Perspective Of Leadership
Choosing Task-versus People-Oriented Leadership
Servant Leadership
Contingency Perspective Of Leadership
Path-Goal Theory of Leadership
Other Contingency Theories
Leadership Substitutes
Transformational Perspective Of Leadership
Transformational versus Transactional Leadership
Transformational versus Charismatic Leadership
Elements of Transformational Leadership
Evaluating the Transformational Leadership Perspective
Implicit Leadership Perspective
Prototypes of Effective Leaders
The Romance of Leadership
Cross-Cultural And Gender Issues In Leadership
Gender and Leadership
pt. Four ORGANIZATIONAL PROCESSES
ch. 12 Designing Organizational Structures
Division Of Labor And Coordination
Division of Labor
Coordinating Work Activities
Elements Of Organizational Structure
Span of Control
Centralization and Decentralization
Formalization
Mechanistic versus Organic Structures
Forms Of Departmentalization
Simple Structure
Functional Structure
Divisional Structure
Team-Based Structure
Matrix Structure
Contingencies Of Organizational Design.
Note continued: External Environment
Organizational Size
Technology
Organizational Strategy
ch. 13 Organizational Culture
Elements Of Organizational Culture
Content of Organizational Culture
Organizational Subcultures
Deciphering Organizational Culture Through Artifacts
Organizational Stories and Legends
Rituals and Ceremonies
Organizational Language
Physical Structures and Symbols
Is Organizational Culture Important?
Contingencies of Organizational Culture and Effectiveness
Organizational Culture and Business Ethics
Merging Organizational Cultures
Bicultural Audit
Strategies for Merging Different Organizational Cultures
Changing And Strengthening Organizational Culture
Actions of Founders and Leaders
Aligning Artifacts
Introducing Culturally Consistent Rewards
Attracting, Selecting, and Socializing Employees
Organizational Socialization
Organizational Socialization as a Learning and Adjustment Process
Organizational Socialization and Psychological Contracts
Stages of Organizational Socialization
Improving the Socialization Process
ch. 14 Organizational Change
Lewin's Force Field Analysis Model
Understanding Resistance To Change
Employee Resistance as a Resource for Change
Why Employees Resist Change
Unfreezing, Changing, And Refreezing
Creating an Urgency for Change
Reducing the Restraining Forces
Refreezing the Desired Conditions
Leadership, Coalitions, And Pilot Projects
Transformational Leadership and Change
Coalitions, Social Networks, and Change
Pilot Projects and Diffusion of Change
Two Approaches To Organizational Change
Action Research Approach
Appreciative Inquiry Approach
Cross-Cultural And Ethical Issues In Organizational Change
Organizational Behavior: The Journey Continues.
Edition Notes
Includes bibliographical references (pages 289-349) and index.
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| August 13, 2022 | Edited by ImportBot | import existing book |
| December 8, 2020 | Created by MARC Bot | import existing book |