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Service industriesShowing 1 featured edition. View all 1 editions?
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1
Managing Service Quality (Series on Quality Management in Services)
June 28, 1997, Sage Publications Ltd
Hardcover
in English
- Volume III edition
1853963623 9781853963629
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Book Details
First Sentence
"In the services literature, a distinction has been drawn between core and peripheral aspects of the service product."
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Feedback?August 4, 2020 | Created by ImportBot | import existing book |