{"created": {"type": "/type/datetime", "value": "2019-10-08T03:13:27.724070"}, "subjects": ["Customer relations", "Marketing"], "latest_revision": 2, "key": "/works/OL20193286W", "title": "Never Lose a Customer Again", "authors": [{"type": {"key": "/type/author_role"}, "author": {"key": "/authors/OL7652259A"}}], "type": {"key": "/type/work"}, "last_modified": {"type": "/type/datetime", "value": "2020-10-11T15:26:06.566046"}, "covers": [8843037], "revision": 2}