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A revolutionary exploration of how noise contributes to bad judgments, and how to control both noise and cognitive bias.
Imagine that two doctors in the same city give different diagnoses to identical patients - or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants - or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.
In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions.
Buy this book
Subjects
Noise, Electric circuits, Vacuum-tubes, Decision making, Reasoning (psychology), Judgment, Cognitive styles, nyt:combined-print-and-e-book-nonfiction=2021-06-06, New York Times bestseller, New York Times reviewed, PSYCHOLOGY / Applied Psychology, PSYCHOLOGY / Cognitive Psychology & Cognition, PSYCHOLOGY / Social PsychologyShowing 21 featured editions. View all 21 editions?
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01
Ruido: Un fallo en el juicio humano
Mar 09, 2023, DEBOLSILLO
mass market paperback
8466362185 9788466362184
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Ruido: Un fallo en el juicio humano
Mar 09, 2023, DEBOLSILLO
mass market paperback
8466362185 9788466362184
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03
Noise: Was unsere Entscheidungen verzerrt – und wie wir sie verbessern können
2023, Pantheon Verlag
Paperback
in German
- 1. Auflage
3570554783 9783570554784
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04 |
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05
Noise: A Flaw in Human Judgment
May 31, 2022, Little, Brown and Company
paperback
0316451398 9780316451390
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06
Noise: A Flaw in Human Judgement
2022, HarperCollins Publishers Limited
in English
0008534446 9780008534448
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09
Ruido : un Fallo en el Juicio Humano / Noise: a Flaw in Human Judgment
2021, Random House Espanol
in Spanish
8418006366 9788418006364
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10
Noise: Was unsere Entscheidungen verzerrt – und wie wir sie verbessern können
May 17, 2021, Siedler Verlag
hardcover
3827501237 9783827501233
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11
Noise: A Flaw in Human Judgment
2021, HarperCollins Publishers Limited, HARPER COLLINS
in English
0008309000 9780008309008
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13
Noise: A Flaw in Human Judgment
May 18, 2021, Little, Brown Spark
hardcover
031632227X 9780316322270
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Noise: A Flaw in Human Judgment
May 18, 2021, Little, Brown Spark
hardcover
0316451401 9780316451406
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18
Noise: Was unsere Entscheidungen verzerrt – und wie wir sie verbessern können
2021-05-17, Siedler
Hardcover
in German
3827501237 9783827501233
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20
Noise: A Flaw in Human Judgment
May 2021, Little, Brown Spark
Hardcover
in English
- First edition
0316451401 9780316451406
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Book Details
First Sentence
"Imagine that four teams of friends have gone to a shooting arcade."
Table of Contents
Edition Notes
Bibliographical footnotes.
The Physical Object
ID Numbers
Work Description
From the best-selling author of Thinking, Fast and Slow, the co-author of Nudge, and the author of You Are About to Make a Terrible Mistake! comes Noise, a revolutionary exploration of why people make bad judgments, and how to control both noise and cognitive bias.
Imagine that two doctors in the same city give different diagnoses to identical patients - or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants - or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.
In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions.
Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times best sellers, Noise explains how and why humans are so susceptible to noise in judgment - and what we can do about it.
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