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July 30, 2014 | History

Management of Event Operations 1 edition

Management of Event Operations
Julia Tum

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Management of Event Operations

Published 2012 by Taylor & Francis in Hoboken .
Written in English.

About the Book

The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders.

Table of Contents

Cover; Management of Event Operations; Copyright; Contents; Figures; Tables; Case studies; Series editors; The authors; Series preface; Preface; Section One Analysis; Chapter 1 Development of the proposed event operations management model; Chapter 2 Event management: characteristics and definitions; Chapter 3 Analysis of the external environment; Chapter 4 Defining service provision; Chapter 5 Customers, stakeholders and gap analysis; Chapter 6 Analysis of the internal environment; Section Two Detailed planning; Chapter 7 Planning, product portfolios, and product and service development
Chapter 8 Product developmentChapter 9 Supply chain management; Chapter 10 Location management and choice; Chapter 11 Risk management for event managers; Section Three Implementation and delivery; Chapter 12 People power
the most valuable resource?; Chapter 13 Forecasting and capacity management; Chapter 14 Scheduling and time management; Section Four Performance evaluation; Chapter 15 Performance evaluation; Chapter 16 Awareness of quality; References; Index

Edition Notes

Description based upon print version of record.

Events Management, Events Management


Dewey Decimal Class
394.2068, 658.8
Library of Congress
GT3405 .T85 2006eb

The Physical Object

[electronic resource]
1 online resource (304 p.)
Number of pages

ID Numbers

Open Library
Internet Archive


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