{"created": {"type": "/type/datetime", "value": "2012-01-16T17:01:16.438320"}, "subjects": ["Satisfaction", "Consumers"], "latest_revision": 2, "key": "/works/OL16458296W", "title": "A taxonomy of consumer satisfaction / dissatisfaction measures", "authors": [{"type": {"key": "/type/author_role"}, "author": {"key": "/authors/OL446205A"}}], "type": {"key": "/type/work"}, "last_modified": {"type": "/type/datetime", "value": "2012-01-19T14:57:17.408610"}, "covers": [7012291], "revision": 2}