{"created": {"type": "/type/datetime", "value": "2011-11-23T08:18:10.728168"}, "subject_places": ["India"], "subjects": ["Benchmarking (Management)", "Evaluation", "Municipal services", "Handbooks, manuals", "Civic improvement"], "latest_revision": 1, "key": "/works/OL16296750W", "title": "Handbook on service level benchmarking", "authors": [{"type": {"key": "/type/author_role"}, "author": {"key": "/authors/OL7014959A"}}], "type": {"key": "/type/work"}, "last_modified": {"type": "/type/datetime", "value": "2011-11-23T08:18:10.728168"}, "revision": 1}